11 tech support engineer jobs at 9 companies in Massachusetts
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Tech Support Engineer, MI - I
Lexington or Tokyo or United States
RemoteFull Time
FujifilmTokyo Stock Exchange: 4901: Diversified manufacturer of healthcare, imaging, and semiconductor material products.
3+ YOERemote technical support for medical imaging customers, 3+ years industry experience, VCP certification within two years, industry certifications preferred, ability to travel occasionally, work outside normal business hours, and comply with FDA/ISO requirements.
FUJIFILM Synapse, HL7, DICOM, VMware, Cisco, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2022, SQL Server, Oracle, Linux
Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Lexington or United States or Japan
RemoteFull Time
FujifilmTokyo Stock Exchange: 4901: Provider of diagnostic imaging and healthcare technology solutions.
Experience supporting medical imaging software, Windows and networking knowledge, SQL/Oracle familiarity, HL7/DICOM protocols, industry certifications (Microsoft/VMware/Cisco/Security+), strong communication and documentation skills.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, VMware, Cisco, Postgresql, Linux, HL7, DICOM
Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Lexington or United States
RemoteFull Time
FujifilmTokyo Stock Exchange: 4901: Diversified manufacturer of healthcare, imaging, and semiconductor material products.
Bachelor's or equivalent, industry certifications (Microsoft/VMware/Cisco) preferred, working knowledge of Microsoft Windows Server, networking, SQL Server/Oracle, Synapse, HL7 and DICOM; strong communication and troubleshooting skills.
Microsoft Windows Server, Microsoft SQL Server, Oracle, VMware, Postgresql, Linux, Synapse, HL7, DICOM
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
8+ YOE8+ years in infrastructure engineering/support or related roles in health tech; proficiency with SQL, Microsoft OS, Linux, Citrix; experience with XML and/or DICOM interfaces; bachelor's or master's in CS/SE/IT; strong communication and troubleshooting skills.
Keros TherapeuticsNASDAQ: KROS: Develops protein therapeutics for hematological and musculoskeletal disorders.
5+ YOEExperience in biologics process development, scale-up, tech transfer, cGMP manufacturing support, and regulatory submission support; hands-on cell culture and bioreactor experience; strong data analysis and cross-functional collaboration.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
5+ YOE5+ years experience with Java, Spring Boot, microservices, REST APIs, SQL, Kafka, CI/CD and cloud; strong troubleshooting, log analysis, and communication skills.
Java, Spring Boot, REST, HTTP, OAuth2, JWT, SQL, Kafka, Jenkins, Microsoft Azure DevOps, GitHub Actions, Azure, Dynatrace, JSON, XML
Technical Services Engineer - Bilingual - Portuguese + English
Chelmsford, Massachusetts, United States
$75k-$80k/yrHybridFull Time
Axis Communications: Provides network video surveillance and physical security solutions.
2+ YOEBilingual Portuguese/English technical support engineer with 2+ years in a tech-support or call center environment; strong networking knowledge; hybrid onsite/remote; English-only role or bilingual options.
Networking, IT troubleshooting, Helpdesk software, IP routing, Switching
Sail Biomedicines: Developing programmable medicines using circular RNA and nanoparticle platforms.
4+ YOEBS with 6+ years or MS with 4+ years in relevant field; experience in process development/GMP manufacturing for biologics/LNP/RNA/sterile products; ability to build process models and support tech transfer; strong technical writing and cross-functional collaboration.
Rocky's Ace Hardware: Family-owned neighborhood hardware store chain selling tools and home supplies.
0+ YOEProvide customer service and diagnose/repair small engines and equipment; perform assemblies, blade sharpening, phone support, and occasional forklift operation; retail computer and basic math skills required.
Embark Veterinary: Provides genetic DNA testing and health insights for dogs.
1+ YOE1-2 years customer support experience preferred, strong written and verbal communication, documentation and process-improvement experience, tech-savvy with CRM/ticketing tools, curious about genetics and able to collaborate with science and engineering teams.