10+ YOE7+ Mgmt10+ years in end-user support/IT operations, 7+ years managing technical support teams; ITIL certification; experience with ServiceNow/ManageEngine/Freshservice, Microsoft 365, Teams, Zoom, MSP partnerships, SLAs/KPIs, enterprise/multi-site support.
ServiceNow, ManageEngine, Freshservice, Microsoft Teams, Zoom, Microsoft 365
CAM Industrial Solutions: Industrial maintenance and turnaround contractor serving refineries, chemical plants, utilities, and other North American facilities.
7+ YOERequires 7+ years of safety experience, an associate or bachelor's degree, OHST, CSP, ASP, CHST, or similar certification, Gulf Coast industrial experience, training delivery, technical writing, and travel up to 50%.