12 technical documentation specialist jobs at 8 companies in Mapleton, UT
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Client Technical Support Tier 1 Support Specialist
Sandy, Utah, United States
$22-$28/hrOnsiteFull Time
SoFi Tech SolutionsNASDAQ: SOFI: Provider of financial infrastructure and payment processing technology
2+ YOERequires 2+ years of general customer service experience, with technical support and financial services experience preferred; ability to troubleshoot technical issues using SOPs and documentation with high attention to detail.
H&R Block: A tax services providing seasonal tax office support and digital innovation while investing in associate development and benefits.
Field-based role supporting seasonal office setup and readiness; must lift 55+ lbs, perform basic building maintenance, set up and troubleshoot PC hardware, document incidents, and travel between office locations with reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Overland Park or Exton or Burlington or Atlanta or Draper or Kansas
$17-$25/hrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
High school diploma/GED, troubleshooting and documentation skills, strong verbal/written communication, ability to work flexible hours including weekends and overtime, less than 2 years experience typical.
Trilon Group: Providing engineering and design services for community infrastructure.
3+ YOEBachelor's degree preferred,3+ years document/design experience,advanced InDesign and Illustrator skills,portfolio required,experience with technical reports,attention to detail,strong communication.
Sandy or Salt Lake City or California or Nevada or Idaho or Texas
FieldFull Time
Challenger School: Operates private preschool and elementary schools focused on academic excellence.
Technical training (A+ or equivalent) and experience supporting Windows and Office 365; valid driver’s license; strong troubleshooting, documentation, and communication skills; ability to travel and lift IT equipment.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years customer service or technical support experience; software troubleshooting and problem diagnosis; time management, written and oral communication, and documentation skills; ability to learn technical products (Simplifile).
Trucordia: Provides national commercial, personal, and employee benefits insurance solutions.
2+ YOE2–3 years service-desk or technical support experience; AMS360/Vertafore experience preferred; strong customer service, troubleshooting, communication, and documentation skills.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years customer service or technical support experience; ability to diagnose and troubleshoot software issues, manage time, document customer interactions, and communicate effectively.
Challenger School: Operates private preschool and elementary schools focused on academic excellence.
Strong SQL and Python skills, experience with relational databases or cloud data warehouses, analytical problem-solving, documentation and data-governance experience, and ability to translate technical logic into business definitions.
Client Support Specialist I, Bankruptcy and Foreclosure
Jacksonville or Omaha or Provo
OnsiteFull Time
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2 years mortgage servicing or technical support experience; competency in software troubleshooting, case documentation, customer service, time management, and problem-solving.