4 technical support engineer jobs at 3 companies in Mount Vernon, MO
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Unified Engineer
Joplin, Missouri, United States
OnsiteFull Time
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Deep technical support experience with Microsoft Teams and Cisco IP telephony, SBCs, gateways, SIP/H.323/MGCP/SCCP protocols, log/packet analysis, and enterprise customer support.
Heartland Business Systems: Delivers comprehensive IT solutions and technology consulting services.
0.5+ YOEAssociate degree or equivalent experience, 6+ months technical experience, CCNA (or equivalent), working knowledge of Cisco Webex, Zoom Calling, or Microsoft Teams Voice; consultative and project support experience preferred.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Provide Tier 3 technical support for Microsoft Teams and Cisco voice/video platforms, troubleshoot SBCs, gateways, SIP/H.323, analyze logs/CDR/packet captures, manage incidents and vendor coordination.
Genie Reconditioning: Reconditions and restores aerial lift equipment to factory standards.
1+ YOEHigh school diploma or equivalent, 1+ year manufacturing/assembly/maintenance/technical support experience, able to read drawings and work instructions, use hand and power tools, lift up to 50 lbs, PPE, background check and drug screen required.
hand tools, power tools, basic measuring instruments, 5S, lean manufacturing, MEWP, Genie S-65, Genie S-85, Genie S-125