15 technical support engineer jobs at 13 companies in Parsons, KS
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Technical Support Engineer- (Remote)
United States
$87k-$145k/yrRemoteFull Time
GE VernovaNYSE: GEV: Designs and services technologies for global power generation and electrification.
3+ YOE3+ years offshore wind experience, degree/diploma in electrical/mechatronics/industrial engineering, wind turbine operation and troubleshooting expertise, strong problem-solving and communication skills.
Alvaria: Enterprise software for customer engagement and workforce optimization solutions.
3+ YOE3+ years supporting customers in technical environments; strong troubleshooting for PCs, networks, cloud, OS, databases, telephony and ACDs; excellent communication and problem-solving; flexible to US hours and occasional after-hours/on-call.
PCs, Networks, Cloud Environments, OS platforms, databases, telephony, ACDs
Cribl: Develops software for observability and telemetry data management.
5+ YOE5+ years supporting enterprise customers or distributed systems; BS in CS or equivalent experience preferred; strong troubleshooting, communication, Linux, AWS, Azure, and networking skills.
Bluesight: Software for medication intelligence and hospital pharmacy automation.
2+ YOE2+ years supporting SaaS applications/systems and networks, strong Excel and SQL skills, MongoDB preferred, certifications (CISSP,A+,Security+,CISM,Net+) preferred, ability to travel up to 10%, occasional overnight on-call.
GitLabNASDAQ: GTLB: Unified platform for the entire software development lifecycle.
US citizenship required; experience managing support cases, strong Linux administration, scripting (Ruby or Bash), Git and CI/CD familiarity, Kubernetes/OpenShift knowledge, and ability to produce clear technical documentation.
LibertyNYSE: AQN: Provides regulated electricity, water, and natural gas utility services.
1+ YOEABET engineering degree preferred, minimum 1 year industry experience, power plant technical knowledge, project management and outage support experience, safety focus.
Plant Distributed Control System, Maintenance Management System, Continuous Emissions Monitoring System, Corporate Financial Management System
PearsonLondon Stock Exchange: PSON: Global education providing learning materials and assessments.
8+ YOEBachelor's in a technical field,8+ years software engineering experience,cloud-native and microservices expertise,strong OOP and architectural skills,experience with distributed systems and production support.
Origami Risk: Cloud-based risk management and insurance software solutions.
3+ YOE3+ years technical support/systems engineering/SaaS account experience; proficiency in SQL, XML, JavaScript; strong SaaS, API, and cloud knowledge; bachelor's in CS/Engineering or equivalent; strong communication and stakeholder management.
SQL, XML, JavaScript, Salesforce Service Cloud, Origami Risk platform
Freelance Web Developer, CMS Support & Troubleshooting
United States
RemoteContract
Allied Global Marketing: A global marketing agency providing entertainment, culture, and lifestyle marketing services.
Experience supporting and troubleshooting live websites, strong HTML/CSS, WordPress experience, familiarity with hosting/FTP/SFTP, Git, PHP preferred; ability to work independently and communicate technical issues clearly.
LeoLabs: Provides orbital intelligence and space domain awareness services.
7+ YOEBachelor's in a technical field,7+ years solutions/sales/capture/engineering experience supporting government, defense, aerospace or commercial customers,strong technical writing and presentation skills,ability to travel up to 40%.
Lead Technical Program Manager, Digital Experience & Innovation
United States
$138k-$266k/yrRemoteFull Time
DocuSignNASDAQ: DOCU: Provider of e-signature and intelligent agreement management software.
12+ YOE12+ years technical program management experience with 5+ years leading cross-functional programs; Bachelor's in CS/engineering or equivalent; experience with SaaS, APIs, integrations, support systems, program tools, dashboards, and change management.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Deep technical support experience with Microsoft Teams and Cisco IP telephony, SBCs, gateways, SIP/H.323/MGCP/SCCP protocols, log/packet analysis, and enterprise customer support.
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
Experienced in Microsoft Teams and Cisco IP telephony, SIP/SCCP/H323/MGCP protocols, SBCs and gateways, voicemail/recording, log and packet analysis, ITIL incident/change management, and enterprise technical support.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Provide Tier 3 technical support for Microsoft Teams and Cisco voice/video platforms, troubleshoot SBCs, gateways, SIP/H.323, analyze logs/CDR/packet captures, manage incidents and vendor coordination.
CoinbaseNASDAQ: COIN: Operate a global cryptocurrency exchange and digital asset platform.
5+ YOE5+ years Tier 2 technical support experience across desktop and mobile platforms; 3+ years administering Google Workspace, Atlassian, Okta, Jamf, and Slack; networking and scripting knowledge; root-cause analysis and SLA ownership.