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2 technical support engineer jobs at 1 company in Webb City, MO

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Unified Engineer
Joplin, Missouri, United States
OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Deep technical support experience with Microsoft Teams and Cisco IP telephony, SBCs, gateways, SIP/H.323/MGCP/SCCP protocols, log/packet analysis, and enterprise customer support.
MS Teams, Microsoft Teams, Cisco, Pexip, CUCM, Expressway, VCS, SX, MX, AudioCodes, Ribbon SBC, Intrado, Unity, CDR, SIP, H.323, SCCP, MGCP, PBX, QoS, TCP/IP, IOS Gateway, Anywhere 365
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Unified Engineer
Joplin, Missouri, United States
OnsiteFull Time
Cognizant
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Provide Tier 3 technical support for Microsoft Teams and Cisco voice/video platforms, troubleshoot SBCs, gateways, SIP/H.323, analyze logs/CDR/packet captures, manage incidents and vendor coordination.
Microsoft Teams, Cisco, Pexip, AudioCodes, Ribbon, CUCM, Unity, Expressway, VCS, SX series, MX series, SBC, Session Border Controller (SBC), Intrado, Anywhere 365, PBX, SIP, H.323, SCCP, MGCP, TCP/IP, QoS
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