11 technical support jobs at 9 companies in Las Vegas, NM
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Technical Support Technician
Las Vegas, New Mexico, United States
$20-$30/hrOnsiteFull Time
New Mexico Highlands University: A public university offering undergraduate and graduate academic programs
1+ YOEAssociate's degree in electronics/computer science + 1 year experience OR HS diploma + 3 years experience; experience supporting Windows/Mac, Microsoft Office/Office 365, printers, AV and videoconferencing; strong communication and customer service; able to lift up to 50 lbs and travel to NMHU centers; valid New Mexico driver's license.
Windows, Mac OS, Microsoft Office, Office 365, Learning Management Systems, videoconferencing systems, printers, copiers, fax machines, projectors, audio-visual equipment, phones, mobile devices
Virtual Location - Arizona or Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hrRemoteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years customer service experience, fluent Spanish and English, proficiency with Microsoft Office, ability to troubleshoot technical issues and document customer interactions.
Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - Arizona or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hrRemoteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years customer service, bilingual Spanish/English, flexible schedule including nights/weekends/holidays, Microsoft Office proficiency, troubleshooting and documentation skills; Salesforce and Ring/Eero experience preferred.
Southwest Care Center: Non-profit healthcare provider offering primary and specialized medical services.
1+ YOEMinimum 1 year hands-on hardware troubleshooting; healthcare IT experience preferred; degree in Information Systems or related field required or equivalent work experience; valid driver’s license; A+, MCSE/MCSA/MCS Azure highly desired.
Hardware Troubleshooting, Windows desktop, Networking basics, PC maintenance, IT Support
IT Solutions Consulting: A national managed services provider delivering comprehensive technology solutions.
1+ YOEPost-secondary diploma or bachelor’s in CS/IT or 1-5 years technical support; certifications (Microsoft, Citrix, Sophos, Cisco, CompTIA); experience with VMware, MS Windows Server, RMM/PSA, Datto BDR, VEAM; strong communication and scripting with RMM.
VMware, MS Windows Server, RMM, PSA, Datto BDR, VEAM, ConnectWise, Automate, Datto
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; must lift up to 55 lbs, have basic hardware troubleshooting skills, reliable transportation, and strong communication.
Microsoft Outlook, Microsoft Teams, Microsoft Office
New Mexico Children, Youth and Families Department: Provides child protective, juvenile justice, and family support services.
2+ YOEHigh school diploma or equivalent and two years of technical support experience, or equivalent education and experience. Requires a valid driver's license and defensive driving certificate.
Windows, Microsoft 365, Active Directory, VPN, SysAid
SHARE ERP Applications Service Desk Manager (DFA/ASD #47944)
Santa Fe, New Mexico, United States
$33-$50/hrOnsiteFull Time
New Mexico Children, Youth and Families Department: Provides child protective, juvenile justice, and family support services.
2+ YOELead service desk for SHARE ERP, manage incidents and data corrections, supervise staff, coordinate with business/technical teams; Associate's degree and 2 years technical support experience required (or equivalent).
Thornburg Investment Management: Global firm providing active asset management and investment services.
3+ YOERequires 3–5 years in service desk, end-user, or technical support roles; Windows and macOS experience; Microsoft Intune, Defender, Microsoft 365 security tools, endpoint security, service management, and scripting knowledge.
Microsoft Endpoint Manager (Intune), Defender for Endpoint, Microsoft Defender for Office 365, Netskope, PowerShell, Windows, macOS, Microsoft 365, Freshservice, CIS, NIST
Spanish Bilingual Remote Customer Service Representative
Santa Fe, New Mexico, United States
$15-$17/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Must be 18+, pass background/drug check, have dedicated private workspace, wired broadband >=35 Mbps, personal device with camera for training, complete paid 3-week training and exams; customer service/technical support experience preferred.