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Technical Support Representative - Commercial Military
Palmetto, Florida, United States
OnsiteFull Time
3+ YOE3+ years technical support or field service experience with technical products, drone/UAS experience preferred. Bachelor\u0002s preferred. Proficiency with CRM, Microsoft Office; soldering and small-electronics repair preferred; familiarity with military customers and ITAR/EAR may be required.
CRM, Microsoft Office, ERP, Help Desk Support system, Betaflight, ArduPilot
1mo
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Technical Support Representative - St Pete, FL
St. Petersburg, Florida, United States
OnsiteFull Time
Provide technical support for AV systems, troubleshoot complex setups, and assist customers via phone. Travel occasionally for on-site solutions and trade shows.
AVoIP, Dante Networking, Networking, HDMI, HDBaseT, Video Walls, HDMI testing equipment, RTI, Control 4, Crestron, Q-Sys, Elan, Savant, EDID management
2w
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Technical Support I (Branchburg, NJ or Tampa, FL)
Branchburg or Tampa
OnsiteFull Time
Provide first-level technical support for CCTV, intrusion, and access control systems; troubleshoot hardware, software and networking issues; strong communication and customer service skills; familiarity with security platforms preferred.
Genetec, Avigilon, Lenel, Brivo, AMAG, Microsoft Windows
2w
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Technical Support I (Branchburg, NJ or Tampa, FL)
Branchburg or Tampa
OnsiteFull Time
Provide first-level technical support for video surveillance, intrusion detection, and access control systems; troubleshoot hardware, software, networking issues; strong customer service and communication skills; familiarity with TCP/IP and Microsoft Windows.
Genetec, Avigilon, Lenel, Brivo, AMAG, Microsoft Windows
1mo
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CUSTOMER SERVICE SUPPORT REPRESENTATIVE
Sarasota, Florida, United States
HybridFull Time
Previous phone-based technical support experience required. High school diploma or equivalent required; technical certification or associate degree preferred. Strong verbal communication, troubleshooting, CRM/ticketing familiarity, and ability to document and escalate issues.
CRM, ticketing system, remote support, diagnostic tools
1mo
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Technical Support I (Branchburg, NJ or Tampa, FL)
Branchburg or Tampa
OnsiteFull Time
1+ YOEHigh school diploma/GED and 1+ year field work in the alarm industry or equivalent help-desk experience; proficiency with Microsoft Office and Internet; typing 30 WPM; weekend/holiday/shift work and possible mandatory overtime.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Internet, Ademco