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Technical Support Representative
Austin, Texas, United States
OnsiteFull Time
4+ YOE4+ years technical support experience with 2+ years in Tier 2 or advanced troubleshooting; strong Windows/Linux, SQL, networking, and documentation skills; bachelor\u0002s degree or equivalent experience preferred.
Windows, Linux/Unix, SQL, SNMP, ARP, DHCP, DNS, VMware, ServiceNow, IPAM, HPSM, F5, Cisco, IIS, MSSQL, SolarWinds NPM, SAM, Nagios, PRTG, AWS, Azure, Google Cloud
1w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
Provide tier 1/2 technical support, troubleshoot connectivity/installation/equipment issues, remotely configure devices, document interactions, use G-Suite and desktops, strong typing/communication; HS diploma required; help desk/HVAC/Electrical experience preferred.
G-Suite, remote desktops
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOEMinimum 1 year customer service experience; strong troubleshooting, multitasking, and computer skills; ability to work flexible schedule including evenings, weekends, and holidays; private workspace with wired internet.
D365, AX
1w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
3w
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Customer Support Representative
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Intercom, Dialpad, HubSpot, Notion, Stripe, QBO, Slack
1mo
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Provide technical support and coaching to call center representatives, document calls for quality and training, handle escalated calls, monitor performance metrics, and assist supervisors.
5d
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Field Service Representative (Austin, TX)
Austin, Texas, United States
$60k-$90k/yr FieldFull Time
1+ YOEHigh school diploma, valid driver\u0002s license, 1+ year technical service experience in industrial water treatment or specialty chemicals, ability to lift 50 lbs, respirator fit testable, willing to provide occasional after-hours support and minimal overnight travel.
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