2 technical support representative jobs at 1 company in Killeen, TX

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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
Facility Solutions Group
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
Provide tier 1/2 technical support, troubleshoot connectivity/installation/equipment issues, remotely configure devices, document interactions, use G-Suite and desktops, strong typing/communication; HS diploma required; help desk/HVAC/Electrical experience preferred.
G-Suite, remote desktops
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Facility Solutions Group
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
2+ YOEProvide technical support via phone, email, chat; troubleshoot connectivity/installation/equipment issues; lead and train a small team; proficiency with remote desktops, G-Suite, EMS/HVAC/relay logic lighting controls; high school diploma.
remote desktops, G-Suite, OS navigation, EMS, HVAC, relay logic lighting controls