29 technical support representative jobs at 9 companies in Lakeway, TX
1w
Save
Mark Applied
Hide
Technical Support Representative
Austin, Texas, United States
OnsiteFull Time
4+ YOE4+ years technical support experience with 2+ years in Tier 2 or advanced troubleshooting; strong Windows/Linux, SQL, networking, and documentation skills; bachelor\u0002s degree or equivalent experience preferred.
Windows, Linux/Unix, SQL, SNMP, ARP, DHCP, DNS, VMware, ServiceNow, IPAM, HPSM, F5, Cisco, IIS, MSSQL, SolarWinds NPM, SAM, Nagios, PRTG, AWS, Azure, Google Cloud
1mo
Save
Mark Applied
Hide
Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
G-Suite, remote desktops
2w
Save
Mark Applied
Hide
Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service experience; technical support/call center preferred. Requires troubleshooting skills, multitasking across systems, private workspace with wired internet, and flexible schedule including evenings and weekends.
D365, AX
1mo
Save
Mark Applied
Hide
Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
4d
Save
Mark Applied
Hide
Technical Customer Support Representative
Austin, Texas, United States
$20-$23/hr RemoteFull Time
2+ YOE2+ years troubleshooting Windows desktop PCs, diagnosing hardware/software faults, interpreting diagnostics, strong written communication, and ticketing documentation skills.
Windows, Event Viewer, Device Manager, System File Checker, DISM, Safe Mode, Windows Recovery Environment, DDU, MemTest86, HWiNFO, HWMonitor, WhoCrashed, WinDbg, BIOS/UEFI
2w
Save
Mark Applied
Hide
Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
3d
Save
Mark Applied
Hide
Field Services Representative
Fairfax or Austin
$25-$30/hr OnsiteFull Time
1+ YOERequires 1–3 years of Windows or Mac OS support and help desk experience, ticketing-system experience, technical troubleshooting, valid driver's license, and ability to lift up to 75 pounds.
Windows, Mac OS, Linux, Microsoft Office, Microsoft Outlook, Microsoft Exchange, Microsoft SharePoint Online, Google G-Suite, Zoom, Schoology, ServiceNow, Active Directory, TCP/IP, DHCP, DNS, VoIP, LAN, WiFi, Office 365, Dropbox for Business, Adobe, Evernote, MindJet MindManager, LiveOps, Cisco, Aruba, Dell, CDW
1w
Save
Mark Applied
Hide
Field Service Representative (Austin, TX)
Austin, Texas, United States
$60k-$90k/yr FieldFull Time
1+ YOEHigh school diploma, valid driver\u0002s license, 1+ year technical service experience in industrial water treatment or specialty chemicals, ability to lift 50 lbs, respirator fit testable, willing to provide occasional after-hours support and minimal overnight travel.
1mo
Save
Mark Applied
Hide
CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Provide technical support and coaching to call center representatives, document calls for quality and training, handle escalated calls, monitor performance metrics, and assist supervisors.
3d
Save
Mark Applied
Hide
Web Services Customer Experience Rep I
Austin, Texas, United States
$16-$30/hr HybridFull Time
Provide technical and onboarding support for physicians, staff, and field sales on Allergan web, eCommerce, and loyalty platforms; document incidents and follow SOPs.
Microsoft Office Suite, Microsoft 365, SAP, VPN, MFA, CRM, Device management tools, Salesforce
Explore Jobs