10 technical support representative jobs at 10 companies in Massachusetts
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Technical Support Representative
Waukesha or South Portland or North Billerica or Reno
OnsiteFull Time
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
3+ YOEProvide technical support to authorized dealer network; troubleshoot and resolve technical service issues; document and track requests; mentor less experienced representatives.
ZOLL Medical: Manufactures medical devices and software for emergency care.
3+ YOEProvide technical and data support for medical device/software products via phone and email, perform accurate Oracle data entry, participate in on-call rotation; requires 3+ years support experience and CIS degree or equivalent.
Oracle, Windows Operating Systems, Server environments, SQL, Bluetooth, Wi‑Fi, LogMein, WebEx
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support, exceptional written English, de-escalation and troubleshooting skills, high typing speed, attention to detail, PayPal account; multilingual a plus.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Direct Sales Representative, Cardiac Rhythm Management - Boston, MA
Boston or United States
$44k-$109k/yrFieldFull Time
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOEBachelor's in a technical field or equivalent, typically 2+ years sales or clinical support experience in healthcare, ability to analyze complex devices, strong communication, presentation, and interpersonal skills.
Deployment Field Service Representative (Ship Rider / FSR) - Level 4
Virginia Beach or Norfolk or Virginia or California or Massachusetts or New York or Colorado or Hawaii or Illinois or Maryland or Minnesota or New Jersey or Vermont or Washington or District of Columbia
$100k-$199k/yrFieldFull Time
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Secret clearance and U.S. citizenship required; must deploy aboard U.S. Navy ships 3–6+ months (50–75% year). Experience in aviation supply/warehouse management, logistics, PHS&T, project management, and customer-facing technical support.
SAP, Automated Logistics Information System (ALIS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$20/hrHybridFull Time, Seasonal
Burton: Manufacturer of snowboards, bindings, boots, and outdoor apparel.
Provide platinum customer support via phone, chat, and email; adapt to product/procedure changes; strong written/verbal communication and technical aptitude; availability for flexible shifts including evenings, holidays, and weekends (seasonal).