3+ YOE3+ years of over-the-phone technical support experience with non-technical customers; strong communication; able to work in a fast-paced, high-stress environment; proficient in MS Office; strong time management.
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
2+ YOEProvide technical support via phone, email, chat; troubleshoot connectivity/installation/equipment issues; lead and train a small team; proficiency with remote desktops, G-Suite, EMS/HVAC/relay logic lighting controls; high school diploma.
General Dynamics Mission SystemsNYSE: GD: Designs and manufactures defense and mission-critical technology solutions.
6+ YOEDoD Secret clearance (obtainable) and U.S. citizenship required. Typical paths: military technical training + 6 years related experience, trade school + 6 years, or bachelor\u0002s in technical field + 2 years. Advanced networking and systems experience and travel >25% required.