21 technical support specialist jobs at 7 companies in Cascade, IA
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Dairy Technical Specialist
United States or Minnesota or South Dakota or Iowa or Davenport or Morris or Sauk Centre or Ames or Brookings or Sioux Falls or Rochester or Dubuque
$114k-$140k/yrFieldFull Time
Purina Animal Nutrition: National organization serving producers, animal owners and their families through local cooperatives and independent retailers.
5+ YOEPhD or DVM with 5–9 years preferred, or master's degree with 10+ years of field experience; dairy industry expertise, species nutrition knowledge, customer-facing support, presentation, technical writing, and collaboration skills.
TRICOR Insurance: Privately held independent insurance agency serving businesses, individuals, schools, and municipalities.
1+ YOEPreferred 1+ year technical support experience, IT-related associate degree, Microsoft Office proficiency, networking knowledge, Microsoft 365 administration, ticketing systems, and troubleshooting skills.
Microsoft Office, Microsoft 365, Applied Systems Epic, LAN, WAN, routers, switches, firewalls
H&R BlockNYSE: HRB: Global provider of tax preparation, financial, and small-business solutions.
Field-based role supporting setup, maintenance, and technical support of seasonal tax offices; must lift up to 55 lbs, have basic PC hardware and troubleshooting skills, reliable transportation, and strong communication and organizational skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Ark Data Centers: US enterprise digital infrastructure provider operating owned data centers, private cloud, and network services for mission-critical businesses.
1+ YOEAssociate degree or equivalent experience; 1+ year technical customer support experience; troubleshooting skills across hardware, software, networks, Microsoft servers, VMware, Windows, Active Directory, and O365.
Microsoft Servers, VMware, Windows Operating Systems, Active Directory, Microsoft O365, Microsoft Word, service management system, VOIP, WAN, LAN, routers
H&R Block: A tax services providing seasonal tax office support and financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; requires basic PC hardware and maintenance skills, ability to lift 55+ lbs, organization, and reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax and financial services providing seasonal and year-round tax support and related services.
Provide hands-on operational and technical support for seasonal office setups, install and troubleshoot PC hardware, perform light maintenance and custodial tasks, lift up to 55+ lbs, maintain inventory, and travel between office locations.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Cedar Rapids or Iowa or Illinois or Indiana or Missouri
$20-$40/hrFieldFull Time
Altorfer: Family-owned Caterpillar heavy-equipment dealer serving construction, agriculture, rental, power, and material-handling customers in four Midwestern states.
2+ YOEAssociate degree in IT or related field, 2+ years of enterprise technical support experience, Microsoft 365 and Windows expertise, ticketing and remote support experience, and a valid driver's license required.
Microsoft Intune, Windows Autopilot, Microsoft 365, Windows 11, Active Directory, Microsoft Entra ID, Microsoft Exchange Online, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint Online, Microsoft 365 Apps, Microsoft Defender, PowerShell, Windows Server, Group Policy
Galena or Jo Daviess County or Apple River or Elizabeth or Hanover or Scales Mound or Warren or Hazel Green or Darlington
OnsiteFull Time
Apple River State Bank: Community banking... the way it used to be.
1+ YOERequires a two-year college or technical certificate or five years of related experience, plus loan processing background and 1–2 years of customer service and data entry experience.
Quality Assurance Specialist - Data Center Low Voltage
Cedar Rapids, Iowa, United States
$35-$49/hrFieldFull Time
IES CommunicationsNASDAQ: IESC: U.S. technology infrastructure integrator providing low-voltage network, audiovisual, wireless, and security systems for business and public-sector customers.
3+ YOEDevelop and deliver low-voltage training, perform field quality inspections, provide onsite technical support; 3+ years training experience, BICSI trainer preferred, proficient with Microsoft Office, must climb ladders and lift 50 lbs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, screwdriver, torpedo level, tape measure, snips, pliers, crescent wrench, sewing needle, cable shears, flush cutting pliers, multi-meter, rubber mallet