68 technical support specialist jobs at 19 companies in Franklin, KY
2mo
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Technical Support Specialist
Nashville, Tennessee, United States
HybridFull Time
2+ YOE2+ years IT support experience; proficiency with Windows, macOS, Linux; experience with remote support tools and ticketing systems; strong troubleshooting, communication, documentation, and training skills. High school diploma required; associate degree and CompTIA A+ preferred.
Windows, macOS, Linux
1mo
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Technical Support Specialist 2
Nashville, Tennessee, United States
OnsiteFull Time
5+ YOE5+ years customer service/technical support experience; strong PC skills (Microsoft Office), familiarity with JD Edwards, Zendesk/CRM/BI experience, excellent communication, troubleshooting, and audio/IT networking knowledge.
Microsoft Office, JD Edwards, Zendesk, CRM, BI
3mo
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Retail Support Specialist
Nashville, Tennessee, United States
$26/hr OnsiteFull Time
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, flexible hours including evenings/weekends/holidays, experience in wireless/retail/technical support preferred.
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Nashville, Tennessee, United States
FieldSeasonal, Part Time
H&R Block: A tax services supporting a network of seasonal tax offices.
Field-based role supporting office setup, maintenance, and basic IT hardware support; must lift up to 55 lbs, have reliable transportation, basic technical knowledge, and experience with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1w
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IT Tech & Sim Support Specialist
Nashville, Tennessee, United States
$39k-$68k/yr OnsiteFull Time
2+ YOERequires 2 years of desktop/help desk support, 2 years of Microsoft Active Directory experience, networking knowledge, PC troubleshooting, and Covista SimCare certification through Laerdal, Gaumard, and Learning Space training.
Microsoft Active Directory, Microsoft Windows, Laerdal, Gaumard, Learning Space, SAM II Model, SimMan 3G, A+, MCP
1w
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Tier 2 Customer Support Specialist
Nashville or San Diego
$56k-$62k/yr HybridFull Time
2+ YOEBachelor's degree in healthcare, business, or a technical field; 2+ years in customer support; strong communication, analytical, problem-solving, computer, and technical skills.
Salesforce, Microsoft Office
3mo
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Hybrid Field Technician and Technical Support Specialist (Nashville)
Nashville, Tennessee, United States
HybridFull Time
Proficiency with Windows laptops, Excel, Gmail; strong mechanical inclination; able to lift 50 lbs; valid driver’s license with clean record; Real ID for travel; ability to pass background check; remote/wfh capability with field duties.
Windows, Excel, Gmail, Hand Tools
2mo
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Product Support Specialist
Franklin or Nashville
$70k-$80k/yr HybridFull Time
0+ YOE0-3 years experience; bachelor\u0002s in electrical engineering or related preferred; familiarity with transformers (including MV), strong communication, organizational and problem-solving skills, ability to read technical drawings, comfortable with SAP/SE Advantage/Mainframe/Windchill.
SAP, SE Advantage, Mainframe, Windchill
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Bowling Green, Kentucky, United States
FieldPart Time, Seasonal
Field-based role supporting setup and maintenance of seasonal tax offices; must lift 55+ lbs, perform basic building maintenance and PC hardware support, use Microsoft Office apps, work independently, and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Tax Engagement Support Service Specialist
Nashville, Tennessee, United States
$46k-$74k/yr OnsiteFull Time
High school diploma or GED, strong technical aptitude, ability to learn tax software and workflow tools, problem solving, effective written and verbal communication, Microsoft Office proficiency, strong attention to detail.
Microsoft Office
1w
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Embedded Administrative Specialist
Nashville, Tennessee, United States
$45k-$65k/yr OnsiteFull Time
3+ YOEGED or high school diploma and 3–5 years in security integration, operations, or project coordination. Requires technical knowledge, strong organization, communication, analytical, and computer skills.
Honeywell Pro-Watch, Genetec VMS, LifeSafety Power, Axis, Bosch, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project
1w
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Senior Customer Service Specialist
Kansas City or Orlando or Nashville
$19-$36/hr HybridFull Time
2+ YOE2+ years in customer service, technical support, healthcare, or a related field, including 1+ year of call center or phone-based technical support. Technical troubleshooting and strong communication skills required.
Oracle Health, Client Services Academy (CSA), HIPAA, PECA, CHIA
2w
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IS Infrastructure Specialist
Mount Juliet or Lancaster
OnsiteFull Time
3+ YOEBachelor's degree in engineering or a related technical field and 3+ years of enterprise end-user support experience. Requires Microsoft Office 365, Windows 11, networking, server infrastructure, scripting, and factory IT expertise.
Microsoft Office 365, Windows 11, ServiceNow, Samsung, Zebra, Xerox, Sharp, HP, Bartender, Loftware, NiceLabel
1mo
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Specialist II, Neurosurgery
Nashville or Center Valley
$90k-$105k/yr FieldFull Time
2+ YOEBachelor's degree, 2+ years medical device sales experience selling to surgeons/hospitals, ability to provide clinical and technical support in surgical settings, regular attendance, vendor credentialing and required vaccinations may be needed.
2mo
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Visual Merchandising Specialist
Nashville, Tennessee, United States
$15-$20/hr FieldFull Time
0.25+ YOEMust be 18+, 3 months merchandising/technical support experience, able to lift 50 lbs, travel up to 75%, work overnight/weekend shifts, use hand and light power tools, and qualify for a corporate card.
1mo
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Customer Success Specialist (SaaS)
Brentwood, Tennessee, United States
OnsiteFull Time
2+ YOE2+ years in customer success/support or SaaS, strong technical aptitude, excellent communication and training skills, ability to manage priorities and solve problems in a fast-paced environment.
SaaS, CRM, APIs
3d
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IT Specialist - Esquire Law Services (TN, Nashville)
Nashville, Tennessee, United States
OnsiteFull Time
Provides technical support for legal staff, installs and maintains computers, printers, software, networks, and servers, troubleshoots issues, manages tickets, and delivers Windows and desktop application training.
Windows, Service Desk
1w
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CX Operations Enablement Specialist
Nashville, Tennessee, United States
$63k-$75k/yr HybridFull Time
Experience managing knowledge bases, help centers, or SOP systems; customer support or operations experience; technical writing; translating legal requirements; project management; and AI tool experience.
Gladly, Zendesk, Guru, Confluence, Claude, Gemini, ChatGPT, Intercom, CRM, AI Agent (Parker), LLMs
1mo
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Maintenance and Reliability Specialist
Nashville, Tennessee, United States
FieldFull Time
5+ YOEHS diploma required; 5+ years machine tool operation/maintenance and similar technical experience; 2+ years CAD/CAM experience; ability to travel up to 100%, work overtime, document service, and support customers; valid passport and clear driving record.
Microsoft Word, Microsoft Excel, Microsoft Outlook, AutoCad, SolidWorks, Inventor, CAD/CAM, CNC, Fluke Multimeter
1mo
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Onsite, Total Case Specialist, Kia Care (Customer Service Rep)
Clarksville, Tennessee, United States
$17/hr OnsiteFull Time
1+ YOE1+ year customer service/technical support experience, comfortable with Google Workspace and web CRMs, 45 wpm typing, able to work evenings/weekends, pass criminal background check, live within 50 miles of Clarksville, TN.
Swoop, Google Workspace, Zoom, Google Chat, Harver, CRM
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