22 technical support specialist jobs at 13 companies in Franklin, VA
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Specialist, DC Technical Support
Chesapeake or Virginia Beach
OnsiteFull Time
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
3+ YOEThree+ years end-user hardware/software support; network troubleshooting; ability to work with ServiceNow and inventory tools; associate degree or equivalent experience.
ServiceNow, Windows Server, Active Directory, Wireshark, Hyper-V, VMware, Zabbix, SCOM, Putty, SSH, TCP/IP, Printer management, LAN/WAN, Cisco IOS
Standards Management and Technical Analysis Support Specialist
San Diego or McLean or Hampton or Huntsville
$105k-$115k/yrOnsiteFull Time
Data Intelligence: Provides engineering and cybersecurity solutions for federal government clients.
Active Secret clearance with SIPRNet eligibility, C4ISR or TDL standards experience, military standards knowledge, technical analysis and writing skills, and ability to travel occasionally to Virginia and Alabama.
Petersburg City Public Schools: Operates public K-12 schools in Petersburg, Virginia.
1+ YOEProvide first-line technical support and maintenance for district hardware and servers; administer Mac/Windows systems, perform repairs, assist with deployments, maintain inventory and security. Associates degree or equivalent and 1+ year support experience preferred.
WIX XP/7, MAC OS X, Apple Mac, Apple apps, Windows, Microsoft Server 2003, Microsoft Server 2008, Active Directory
TQI Solutions: Provides information technology and mission support to government agencies.
3+ YOEThree years of related IT customer support experience, CompTIA Security+, and a government-granted Secret clearance are required. Strong troubleshooting, communication, analysis, and problem-solving skills are needed.
Layer 9 IT: Managed IT and cybersecurity services for professional firms.
3+ YOE3+ years implementing and supporting technology for clients; experience with Server 2012/2016/2019, Active Directory, DNS, DHCP, Group Policy, Azure AVD, Hyper-V, firewalls, VLANs, switches, Wi-Fi; strong troubleshooting and communication; willingness to travel.
Microsoft Azure, Microsoft Intune, Server 2012, Server 2016, Server 2019, Active Directory, DNS, DHCP, Group Policy, Azure AVD, Hyper-V, Office 365
RavenTek: Provides IT modernization and cybersecurity solutions for government agencies.
0+ YOEHigh school diploma required, up to 3 years of technical support experience, CompTIA Security+ CE, Windows and networking knowledge, and ability to obtain and maintain Secret clearance.
H&R Block: A tax preparation and financial services operating a large retail network and supporting seasonal office openings and operations.
Provide hands-on operational and technical support for seasonal tax offices; perform basic facility maintenance, install and troubleshoot PC hardware, manage inventory, lift up to 55 lbs, and travel between locations.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A provider of tax preparation and retail tax office services operating a large seasonal office network.
Provide hands-on setup, technical, custodial, and maintenance support for seasonal tax offices; basic PC hardware troubleshooting, lift/move up to 55+ lbs, reliable transportation, Microsoft Outlook/Teams proficiency, strong communication and organization.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory and supply delivery; must lift 55+ lbs, have reliable transportation, strong communication, and basic technical skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
AmentumNYSE: AMTM: Provides engineering, technology, and mission support to government agencies.
6+ YOEActive Secret clearance, HS/GED plus 10 years or degree plus 6 years, deckplate audit and work controls experience, LAR/DFS preparation, schedule management, technical report writing.
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission support services.
10+ YOEActive Secret clearance and U.S. citizenship required. Requires high school diploma/GED plus 10 years’ experience, or relevant degree/formal training plus 6 years’ experience in submarine modernization, work controls, audits, schedules, and technical reporting.
WAFs, SHIPALTs, Liaison Action Record (LAR), Departure From Specification (DFS), Alteration Installation Team (AIT), Government On-Site Installation Coordinator (OSIC), MIWG, TI-NEXT, LMA
Phoenix Group of Virginia: Provides logistics and engineering services to the U.S. Navy.
2+ YOE2+ years supporting program or meeting management in a defense/government environment; bachelor's degree or equivalent preferred; strong written communication; proficiency with Microsoft Office and document management; experience capturing technical meeting discussions.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, SharePoint, MS Project, Smartsheet
Computer User Support Specialist – Junior (Night Shift, Tue - Sat, 11:00PM-7:30AM)
Fort Lee, Virginia, United States
OnsiteFull Time
The One 23 Group: Providing IT and cybersecurity services to federal government agencies.
1+ YOEHigh school diploma/GED plus 1 year in IT or cybersecurity, an aligned associate degree, or a DoD 8140 foundational certification. Requires Public Trust clearance and technical support knowledge.
Windows, MacOS, Linux, Unix, Chrome, Android, Networked Printers, Multi-Function Devices, Microsoft Office Suite, Microsoft SharePoint, Defense Enterprise Provisioning Online (DEPO), Active Directory, DHCP, DNS, Information Technology Infrastructure Library (ITIL), BMC Remedy, ServiceNow, SolarWinds, Ivanti
Department of the Navy: Conducting maritime military operations and maintaining naval defense readiness.
1+ YOEOne year of specialized equipment-management experience equivalent to GS-07, including TMDE lifecycle management, inventory reconciliation, customer support, technical communication, regulatory interpretation, and personnel training; graduate education may substitute.
Test, Measurement, and Diagnostic Equipment (TMDE), database
Dexian Government Solutions: Provides diversified IT and engineering solutions to government agencies.
8+ YOEMinimum 8 years supporting software configuration/release management or ALM for enterprise/ERP systems; maintain configuration baselines, manage releases, support testing/deployment, and maintain technical documentation. Bachelor's in IT/CS/IS/Software Engineering required. Tier 1 background investigation or higher and CAC required to start.
Inframark: Operates water utilities and provides residential community management services.
3+ YOETechnical degree or 3+ years field service experience in instrumentation/control systems, PLC/HMI/SCADA programming, networking protocols (Modbus, BACnet), ability to commission and troubleshoot control systems, and provide on-site customer support.