36 technical support specialist jobs at 18 companies in Roxboro, NC
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yrOnsiteFull Time
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
Verity: Provides autonomous indoor drone systems for warehouse inventory management.
3+ YOERequires 3+ years in client-facing or customer support, ITIL/ITSM knowledge, complex hardware/software troubleshooting, Linux and log analysis; mechanical/electrical repair experience preferred.
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Providing in-store technical support and troubleshooting for customers, educating customers about products and repair options, and delivering exceptional customer service.
GoTriangle: Public transportation authority for the Research Triangle region.
3+ YOEAssociate's degree in IT, computer science, or related field; 3+ years of technical support experience; proficiency with Windows, macOS, Microsoft Office 365, Active Directory, and networking concepts.
Windows, macOS, Microsoft Office 365, Active Directory, TCP/IP, DNS, VPN
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and hardware support for seasonal tax offices; ability to lift 55+ lbs, basic technical troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Railinc: Providing data and technology solutions for freight rail operations.
1+ YOEBachelor's degree required; 1+ year in support, data analysis, or technical operations. Strong analytical, written, verbal, organizational, and multitasking skills required.
H&R Block: A provider of tax preparation and related office services with a focus on combining human expertise and digital innovation.
Provide field-based operational and technical support for seasonal tax offices; lift up to 55 lbs; basic PC hardware troubleshooting; reliable transportation; proficiency with Microsoft Outlook/Teams and strong communication and organizational skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Lucid Software: Provides visual collaboration and diagramming software for teams.
2+ YOE2 years work experience or Bachelor's degree preferred; strong written/verbal communication, troubleshooting, technical aptitude, ability to translate complex ideas into simple content, and cross-functional collaboration.
H&R Block: A tax services providing seasonal tax office support and tax preparation services.
Ability to support setup and readiness of seasonal tax offices, lift and move equipment (55+ lbs), basic PC hardware troubleshooting, Microsoft Outlook/Teams/Office familiarity, reliable transportation, strong organization and communication.
Microsoft Outlook, Microsoft Teams, Microsoft Office
IT Support Specialist - Onsite Support Operations (Contract)
Durham or North Carolina
OnsiteContract
BioCryst PharmaceuticalsNASDAQ: BCRX: Develops oral and injectable medicines for rare diseases.
2+ YOERequires 2+ years of corporate Tier 1 deskside, help desk, or service desk experience, technical troubleshooting skills, customer service, documentation, and ability to lift 50 pounds; associate degree preferred.
Microsoft 365, Microsoft Teams, Microsoft Teams Rooms, Outlook, Windows 10, Windows 11, Multi-Factor Authentication (MFA), IT Service Management
Antech Diagnostics: Provides veterinary diagnostic testing and imaging services.
4+ YOE4+ years technical experience, BS/BA preferred, veterinary or customer-service background preferred, knowledge of in-house diagnostics, networking, Microsoft Office; strong interpersonal and organizational skills.
Microsoft Office Suite, Microsoft Teams, PowerPoint
Atlanta or Savannah or Raleigh or Charlotte or Charleston
OnsiteFull Time
Choate Construction: Provides commercial general contracting and construction management services.
Providing technical MEP expertise from design through turnover, supporting cost and constructability reviews, ensuring safety and commissioning, and mentoring project teams.
Merck & Co.NYSE: MRK: Produces prescription medicines, vaccines, and animal health products.
5+ YOEBachelor's degree preferred in engineering or science and at least 5 years of manufacturing, technical, or mechanical support experience in a high-volume lean operation; technical writing and problem-solving required.
Microsoft Excel, Minitab, JMP, SAP, MRP, ERP, electronic batch record systems, Statistical analysis
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
5+ YOEBachelor's degree and 5+ years in high-volume lean manufacturing or technical support. Requires technical writing, cGMP knowledge, problem-solving, and cross-functional collaboration; sterile manufacturing and Six Sigma are preferred.
SAP, Microsoft Excel, Minitab, JMP, MRP/ERP, automated control systems, electronic batch record systems
ADDiTEC: Manufacturer of metal 3D printing and additive manufacturing systems.
2+ YOEBachelor's degree preferred or equivalent technical experience; approximately 2–5 years in IT, systems administration, cybersecurity, or technical support. Microsoft 365 and professional business environment experience preferred.
Microsoft 365, Microsoft Entra ID, Azure AD, Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Azure, Microsoft Intune, Windows, VPN, Microsoft Dynamics 365, ERP, CMMC, NIST SP 800-171, ISO 9001, Microsoft Copilot, Power Automate, Power Platform, Wi-Fi
State of North Carolina: Provides essential public services and infrastructure for North Carolina.
1+ YOERequires a bachelor's degree in computer science or IT, or equivalent education and networking experience. Requires networking knowledge and familiarity with Windows, Mac hardware, peripherals, and technical support.
Microsoft Windows 10/11, Apple Mac, Microsoft M365, ArcGIS, WAN, LAN, WLAN, GPS
Advyzon: Cloud-based all-in-one technology platform for financial advisors.
2+ YOE2+ years client or technical support experience in FinTech/SaaS, strong financial product knowledge, CRM and support tool experience, excellent communication and problem-solving skills.