2 telecom engineer jobs at 2 companies in Miami, OK
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Sr. Technical Support Engineer
United States
RemoteFull Time
3+ YOE3+ years supporting customers in technical environments; strong troubleshooting for PCs, networks, cloud, OS, databases, telephony and ACDs; excellent communication and problem-solving; flexible to US hours and occasional after-hours/on-call.
PCs, Networks, Cloud Environments, OS platforms, databases, telephony, ACDs
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Senior Director Contact Center Engineering
United States
$168k-$268k/yr RemoteFull Time
12+ YOE6+ Mgmt12+ years technology experience in contact center or unified communications, 6+ years people leadership, hands-on experience with enterprise contact center platforms, telecom/SIP expertise, and agentic/conversational AI integration experience.
Genesys Cloud, NICE, Five9, Amazon Connect, Numeracle, SIP