Rochester or Phoenix or Scottsdale or Jacksonville
$113k-$165k/yrRemoteFull Time
Mayo Clinic: A non-profit academic medical center providing clinical healthcare services.
6+ YOEMaster's +6 yrs or Bachelor's +8 yrs in Business Analysis/Administration/Engineering/Computer Information Systems or related; experience with IVR/WFO, Core JAVA, VXML, Oracle 9i, SQL Server 7.0; vendor application design, dialer monitoring, testing, and on-call rotation.
Enterprise Workforce Optimization (WFO), IVR, Contact Center Portal, Core JAVA, VXML, Oracle 9i, SQL Server 7.0, WFM/QM software
Mayo Clinic: A non-profit academic medical center providing clinical healthcare services.
2+ YOEBachelor's or Associate's +2 years business analysis experience; Epic Charge Router/Batch Billing experience and certification preferred; vendor application certification may be required; strong analytical, communication, and testing skills.
Mayo Clinic: A non-profit academic medical center providing clinical healthcare services.
4+ YOEBachelor’s degree and 4 years of relevant experience, or high school diploma and 8 years’ experience. Oracle Fusion HCM expertise preferred; requires systems analysis, testing, process improvement, and stakeholder communication.