Joink: Regional provider of fiber and wireless internet connectivity.
0+ YOEEntry-level IT support role providing first-level help desk support, troubleshooting desktops/laptops/printers, installing/configuring hardware and software, documenting tickets, and supporting user onboarding.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
2+ YOECoordinate and upload operational data, support digital deployments, troubleshoot escalated help-desk tickets, create user stories and acceptance criteria, and collaborate with global dealer partners; 2 years experience preferred.