5 tier 1 support jobs at 5 companies in Austin, TX
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Tier 1, IT Help Desk Support
Austin or Dallas or Houston
HybridFull Time
Centre Technologies: Delivers managed IT services, cybersecurity, and cloud solutions.
2+ YOE2+ years IT experience; knowledge of Windows 7/8/10, Microsoft Office, Windows administration (AD, DHCP, DNS, Group Policy), basic networking, virtualization, desktop imaging; CompTIA A+/MCSA preferred; high school required.
Windows 7, Windows 8, Windows 10, Microsoft Office, Active Directory Users and Computers, DHCP, DNS, Group Policy, Sites and Services, Desktop Deployment / Imaging, Windows Server 2008, Windows Server 2012, Windows Server 2016, Microsoft Office 365 Admin portal
Austin Achieve Public Schools: Tuition-free public charter school preparing students for college success.
2+ YOEHigh school diploma/GED required; 2+ years technical support preferred. Experience with macOS, Windows, Chrome OS, Google Workspace, MDM, and IAM. Basic network and A/V troubleshooting, strong problem-solving and communication skills, satisfactory fingerprint background check.
Chromebook, MacBook, macOS, Windows, Chrome OS, Google Workspace, MDM, Identity and Access Management
Systems Engineering Solutions: IT consulting and engineering services for federal government agencies.
3+ YOEBachelor’s degree in IT or equivalent experience, 3+ years IT support including Tier 1/2, experience with Intune/SCCM, Active Directory/Azure AD/Okta, ServiceNow, and ability to obtain Public Trust clearance.
Microsoft Intune, SCCM/MECM, Active Directory, Azure AD/Entra, Okta, ServiceNow, Microsoft 365, Teams, Exchange Online, SharePoint, Remedy, Jira, Nessus, BitLocker