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2 unified communications engineer jobs at 2 companies in Porter, IN

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Manager, Unified Communications & Contact Center Technology
Scottsdale or New York City or Chicago or United States
HybridFull Time
Independence Pet Group
Independence Pet Group: Private North American pet-insurance platform providing underwriting, administration, partner solutions, and pet services.
6+ YOE5+ MgmtRequires 6+ years in telecommunications architecture, engineering, or unified communications management; 5+ years leading technical or operational teams; enterprise contact center, cloud telephony, AI integration, vendor management, and strong analytical skills.
AI, chatbots, voice analytics, intelligent routing, cloud-based telephony, contact center platforms, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Employee Assistance Program (EAP)
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Senior UC Engineer
Chicago, Illinois, United States
RemoteFull Time
Miratech
Miratech: Global IT services and digital transformation consulting firm.
10+ YOE10+ years in Unified Communications engineering/support; Webex administration, Calling, Contact Center, SIP Trunking, Splunk, CDR, incident management, vendor escalation, and UC monitoring experience.
Cisco Webex Control Hub, Cisco Webex Calling, Cisco Webex Contact Center, IPC Connexus, SIP Trunking, Red Sky, Microsoft Teams Meetings, Splunk, Call Detail Records (CDR), Copilot
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