17 user support jobs at 12 companies in Franklin, VA
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Computer User Support Specialist
Elizabeth City, North Carolina, United States
$20-$24/hrOnsiteFull Time
Synergy BIS: Provides digital transformation and IT services to federal agencies.
2+ YOE2+ years help desk experience, associate or bachelor in IT/CS (or IT certification), strong communication, ability to pass Tier 1 background investigation, familiarity with ITSM tools and Windows environments.
Southern Nuclear: Operates nuclear energy plants to generate carbon-free power.
5+ YOE5+ years technical support experience, 2-year technology degree or equivalent, executive white-glove support, Windows 11 and Microsoft 365 expertise, AV and device lifecycle management, strong troubleshooting and communication skills.
Windows 11, Microsoft 365, Copilot, Helix, Nexthink
Computer User Support Specialist – Junior (Swing Shift, Tue - Sat, 3:00PM - 11:30PM)
Fort Lee, Virginia, United States
OnsiteFull Time
The One 23 Group: Providing IT and cybersecurity services to federal government agencies.
1+ YOEProvide Tier 1 service desk support, answer calls, create/manage tickets, perform basic remote troubleshooting across OS, Office, printers, and mobile devices; must meet DoD 8140 certification and security requirement.
Windows, Linux, MacOS, Unix, Chrome, Android, Microsoft Office Suite, Microsoft SharePoint, Defense Enterprise Provisioning Online (DEPO), Active Directory, DHCP, DNS, BMC Remedy, ServiceNow, SolarWinds, Ivanti
Computer User Support Specialist – Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Fort Lee, Virginia, United States
OnsiteFull Time
The One 23 Group: Providing IT and cybersecurity services to federal government agencies.
1+ YOEProvide Tier 1 service desk support, answer calls, create/manage tickets, perform basic remote troubleshooting for Windows/MacOS/Linux, Microsoft Office/SharePoint, and business applications; Public Trust clearance and DoD 8140 foundational certs listed.
Windows, Linux, MacOS, Chrome, Android, Microsoft Office Suite, Microsoft SharePoint, Active Directory, DHCP, DNS, BMC Remedy, ServiceNow, SolarWinds, Ivanti, Defense Enterprise Provisioning Online (DEPO), ITIL
HIINYSE: HII: Designs and builds military ships and advanced defense technologies.
6+ YOEBachelor's degree plus significant HRIS experience (SAP SuccessFactors/SAP HCM) with system configuration, data integrity, testing, integrations, and stakeholder support.
SAP SuccessFactors, SAP HCM, Canvas, Story, Ad Hoc, Integration Center, APIs, Boomi, SAP CPI, Workday, UKG
Alaka'ina Foundation Family of Companies: Provides technical solutions and mission support to federal agencies.
3+ YOEHigh school diploma and Security+ certification required; 3 years desktop support experience; U.S. citizenship and active SECRET clearance required; experience with user/account access, asset management, Service Now, and Microsoft Windows upgrades.
Service Now, Microsoft Windows, Microsoft Teams, CAC, DHA MED365, DRMO
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
3+ YOEThree+ years end-user hardware/software support; network troubleshooting; ability to work with ServiceNow and inventory tools; associate degree or equivalent experience.
ServiceNow, Windows Server, Active Directory, Wireshark, Hyper-V, VMware, Zabbix, SCOM, Putty, SSH, TCP/IP, Printer management, LAN/WAN, Cisco IOS
Old Dominion University: Public research university providing higher education and degree programs.
Manage graduation processing and degree audit maintenance; verify course requirements; interpret policies; provide user support and training; strong attention to detail and customer service.
Old Dominion University: Public research university providing higher education and degree programs.
Maintain and support Windows server and network infrastructure, Active Directory administration, troubleshoot hardware/software, provide end-user helpdesk support, and document systems.
Microsoft Active Directory Domain Services (AD DS), Windows Server, DNS, DHCP, VMware, Remote Desktop Services, IIS, SQL Server, Group Policy
The GEO GroupNYSE: GEO: Provides correctional, detention, and community reentry services.
5+ YOEBachelor's in computer science or related with 5+ years IT hardware/software experience, supervisory experience, troubleshooting skills, and ability to support users and vendors.
Williamsburg or Poquoson or James City County or York County
OnsiteFull Time
Colonial Behavioral Health: Provides behavioral health and developmental services to Virginia residents.
Provide help desk and EHR support, manage user access and passwords, analyze and validate data, create and maintain system/process documentation, and support implementations; strong MS Office skills and project collaboration required.
EHR, EMR, Citrix, Remote Desktop, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Visio, Microsoft PowerPoint, Microsoft Project
i360technologies: A consulting firm delivering business and technology solutions that support federal agency missions.
6+ YOEBachelor's degree, 6+ years related experience with significant help-desk or application support leadership; ServiceNow and user account administration experience; ability to obtain Public Trust clearance and pass federal background check.
ServiceNow, ALM, FSMS, Oracle Federal Financials, ITSM
City of Portsmouth: Providing essential municipal services and public safety to Virginia residents.
3+ YOEProvide Tyler Technologies application support, database management, SQL/Oracle development, system testing, user training; Bachelor's in information systems/computer science or 3-5 years related experience; background check required.
i360technologies: Delivers business consulting and technology solutions that support the mission of federal agencies.
6+ YOEBachelor's degree, 6+ years related experience with significant help desk/application support leadership, ServiceNow and user account administration experience, ability to pass federal background check and obtain Public Trust, US citizen or permanent resident.
i360technologies: Provides business consulting and technology solutions to federal agencies.
8+ YOEBachelor's in CS/IS or related, 8+ years related experience, hands-on SQL/PL/SQL scripting, enterprise software maintenance and user support, ability to obtain Public Trust clearance and pass federal background check, U.S. citizenship or permanent residency required.
SQL, PL/SQL, Oracle E-Business Suite, Oracle Federal Financials, ServiceNow
Catholic Diocese of Richmond: Oversees Catholic parishes, schools, and ministries in Virginia.
Provide on-site and remote desktop and end-user support; administer Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint), Microsoft Entra ID and Intune; troubleshoot networks, VoIP phones, PaperCut Hive, and multifunction printers. Valid driver’s license required.
Microsoft 365, Exchange Online, Microsoft Teams, OneDrive, SharePoint, Microsoft Entra ID, Microsoft Intune, Windows 11, macOS, iOS, ChromeOS, Yealink, UniFi, PaperCut Hive, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, Dropbox