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22 user support specialist jobs at 20 companies in Chicago, IL

4d
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Computer User Support Specialist
Chicago, Illinois, United States
OnsiteFull Time
GC&E Systems Group
GC&E Systems Group: Integrated electronic security and IT infrastructure solutions provider.
Secret clearance with T3 investigation, U.S. work authorization, and experience supporting infrastructure, servers, Active Directory, Okta, PowerShell, and ServiceNow in an onsite IT environment.
Active Directory, Okta, PowerShell, ServiceNow API
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2mo
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IT End User Support Specialist
Northbrook, Illinois, United States
$29-$43/hr OnsiteFull Time
Wiss, Janney, Elstner Associates
Wiss, Janney, Elstner Associates: Engineering and architecture services for structural investigation and repair.
5+ YOEAssociate degree or equivalent experience, 5+ years service-desk experience, knowledge of networking and Windows/macOS/Android, strong problem-solving and communication; CompTIA/Microsoft certifications a plus.
Microsoft Office 365, Mimecast, SCCM, Intune, Windows, macOS, Android
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2mo
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End User Services Specialist - Advanced
Chicago or United States or Canada or North America
HybridFull Time
Independence Pet Group
Independence Pet Group: Integrated platform providing pet insurance and health services.
Provide L2/L3 end-user and onsite AV/IT support for ~100 Chicago users and enterprise (3,000 users), troubleshoot endpoints, M365, collaboration, maintain documentation, manage ServiceNow records, and coordinate with MSPs.
Microsoft Teams, Zoom, Microsoft 365, ServiceNow, ITAM
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3d
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Technical Support Specialist
Chicago, Illinois, United States
$27-$39/hr OnsiteFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
2+ YOEAssociate degree or equivalent education and experience, plus 2 years of IT, computer science user support, or relevant experience. Requires troubleshooting, documentation, collaboration, and endpoint technology skills.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows
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3w
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Product Support Specialist
Chicago, Illinois, United States
$83k-$105k/yr HybridFull Time
Rundoo
Rundoo: Cloud-based management software for independent building supply stores.
Provide technical and customer support for ERP platform, troubleshoot POS/inventory/accounting issues, perform spreadsheet-based data analysis, and communicate clearly with non-technical users.
Intercom, Intercom AI, ChatGPT, Claude, Google Sheets, Microsoft Excel, Notion, Zendesk
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2mo
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SUPPORT SPECIALIST - DYNAMICS 365
Chicago, Illinois, United States
$78k-$88k/yr OnsiteFull Time
V&V Supremo Foods
V&V Supremo Foods: Produces and distributes authentic Mexican cheeses, meats, and cremas.
2+ YOE2-5 years ERP experience; Dynamics 365 (Finance & Operations) experience; prior Help Desk or end-user support; familiarity with D365 workflows, security, data cleanup, SOPs, and training.
Microsoft Dynamics 365, ERP systems, SOPs, End-user training
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1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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1mo
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IT Support Specialist
Bradley, Illinois, United States
$23-$27/hr OnsiteContract
Sentinel Technologies
Sentinel Technologies: Provides managed IT, cybersecurity, and cloud solutions to businesses.
Provide hands-on IT support for Windows desktops/laptops, network fundamentals (TCP/IP, Wi-Fi), Microsoft 365, printers; onboard/offboard users; valid driver’s license; able to lift 50 lbs; legal US work authorization.
Windows, Microsoft 365, TCP/IP, Wi-Fi, Cisco, Dell, VMware
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2w
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IT Support Specialist I
Chicago, Illinois, United States
$45k-$50k/yr OnsiteFull Time
North Park University
North Park University: Private Christian university providing undergraduate and graduate degree programs.
Provide Tier 1 campus IT support, troubleshoot Windows/Mac and AV equipment, assist users, document work, and prioritize multiple issues; bachelor’s degree preferred.
Microsoft Windows, Microsoft Office, Mac OS, Microsoft Teams, OneDrive
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2mo
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ITSC SUPPORT SPECIALIST II
Bloomingdale, Illinois, United States
$60k-$77k/yr OnsiteFull Time
NOW Health Group
NOW Health Group: Manufactures and distributes natural health products and supplements.
5+ YOE5+ years help-desk/IT support experience, computer science coursework or equivalent, broad end-user computing and Citrix experience, strong communication and troubleshooting skills.
Citrix, Webex, Jabber, Microsoft Office 365, Active Directory, Cisco VoIP, Service Now, WAN/LAN, PC, Mac
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5d
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Technical Support Specialist 1
Naperville, Illinois, United States
$23-$25/hr HybridFull Time
Sourcebooks
Sourcebooks: Independent book publisher of fiction, non-fiction, and children's literature.
1+ YOERequires 1+ year supporting a 300+ user Active Directory and Office 365 environment, strong Windows and macOS knowledge, and excellent communication, organization, planning, and documentation skills.
Microsoft Teams, Active Directory, Microsoft Office 365, Windows, macOS
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1w
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IT Administrative Support Specialist 
Arlington Heights, Illinois, United States
$25-$27/hr OnsiteFull Time
Bright Light Medical Imaging
Bright Light Medical Imaging: A physician-led, multi-location imaging center providing diagnostic imaging services through a supportive and technology-driven workplace.
High school diploma or GED required; IT-related associate or bachelor's degree preferred. Relevant IT experience, Microsoft Office and Windows proficiency, printer and network troubleshooting, end-user support, and data analysis required.
Gmail, PACS, Medics, ClearPath, RingCentral, Klara, Updox, Gravity, Microsoft Office, Windows
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1mo
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Entry Level IT Support Specialist
Tinley Park, Illinois, United States
$23/hr OnsiteFull Time
Liberty Creative Solutions
Liberty Creative Solutions: Provides commercial printing, direct mail, and fulfillment services.
2+ YOE2+ years IT experience or related certification, experience with Windows 11, macOS, Microsoft Office, Active Directory/Entra, TCP/IP, desktop/printer troubleshooting, user account administration, and strong customer service and communication skills.
Windows 11, macOS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Entra, Microsoft Active Directory, TCP/IP
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2mo
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Ronald McDonald House Technology Specialist, Services and Support
Chicago, Illinois, United States
$70k-$87k/yr HybridFull Time
McDonald's
McDonald'sNYSE: MCD: Operate and franchise a global chain of quick-service restaurants.
1+ YOEHelp desk support for Ronald McDonald House Global Technology; troubleshoot, train users, manage IT systems; 1-3 years experience; Bachelor's required.
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6d
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Executive Technical Support, IT Service Desk
Chicago, Illinois, United States
$88k-$108k/yr OnsiteFull Time
Invenergy
Invenergy: Develops and operates utility-scale renewable and clean energy projects.
4+ YOERequires 4+ years of IT support experience, including 2+ years supporting executives or VIP users, strong Microsoft 365, Windows, macOS, and mobile device management expertise, and U.S. work authorization without sponsorship.
Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android, Intune
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1mo
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Senior HRIS Specialist
Chicago or Romeoville
HybridFull Time
Formerra
Formerra: Distributes specialty polymer materials and provides technical support.
2+ YOEAdminister and optimize HRIS, support payroll across US/Canada/UK, perform audits and reporting, manage system upgrades/integrations, provide end-user support; 2+ years payroll experience; Bachelor’s in business preferred or 4+ years payroll/HRIS experience.
ADP Workforce Now, ADP Teampay, ADP, Microsoft Office, Microsoft Excel
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3w
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Acumatica ERP Specialist
Wheeling or Illinois or Wisconsin
RemoteFull Time
Bathing Brands
Bathing Brands: Distributes and installs professional steam and sauna bathing systems.
Experience supporting Acumatica ERP, strong troubleshooting and analytical skills, ability to communicate with technical and non-technical teams, and experience with configuration, testing, documentation, and user training.
Acumatica
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2mo
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Systems Integration Specialist
Grayslake, Illinois, United States
$50k-$70k/yr OnsiteFull Time
Grayslake Community High School District 127
Grayslake Community High School District 127: Provides public high school education in Grayslake, Illinois.
Manage integration of Student Information, Learning Management, and Finance systems; lead system stand-ups, oversee end-to-end implementations, and provide training and ongoing support for user adoption.
Google Docs
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2mo
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Lending Strategies Specialist II
Rosemont, Illinois, United States
$71k-$92k/yr OnsiteFull Time
Wintrust Financial Corporation
Wintrust Financial CorporationNASDAQ: WTFC: Provides community banking, commercial finance, and wealth management services.
3+ YOE3+ years in a commercial lending environment; 1+ years with Salesforce and/or nCino; strong time management, communication, and training skills; able to support 700+ end users.
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3w
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Client Solutions Specialist I (FT), CFRE43061OCT
Glen Ellyn, Illinois, United States
$66k/yr HybridFull Time
College of DuPage
College of DuPage: Offers associate degrees and technical certifications in Illinois.
2+ YOEActs as system administrator for enterprise applications, develops and maintains applications and documentation, provides expert end-user support and training; requires AS/AA in CIS or equivalent, 2+ years experience.
Perceptive Content/ImageNow, Windows Server, Apache Tomcat, JavaScript, PowerShell, Windows
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