26 user support jobs at 20 companies in Wakefield, VA
6d
Save
Mark Applied
Hide
End User Support Specialist
Richmond, Virginia, United States
$68k-$73k/yr OnsiteFull Time
Experience with Active Directory, Windows desktop support, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Office), AV support, user onboarding/offboarding, account management, documentation, ticketing systems, and software deployments.
Active Directory, Windows, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office
1w
Save
Mark Applied
Hide
User Support Analyst
Richmond, Virginia, United States
$68k-$88k/yr OnsiteFull Time
3+ YOE3+ years supporting hardware/software, remote access and Microsoft 365; strong customer service, troubleshooting, documentation, and communication skills.
Microsoft Office Suite, Microsoft 365, Windows 10, Active Directory, iOS, Android
4w
Save
Mark Applied
Hide
Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
1+ YOEBachelor's degree, 1+ year LMS administration/client consulting/end user support experience, proficiency with LMS and support tools, strong communication and problem-solving skills.
One Learn, Docebo, Google Suite, Slack, ServiceNow, Zoom
1w
Save
Mark Applied
Hide
Computer User Support Specialist – Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Fort Lee, Virginia, United States
OnsiteFull Time
1+ YOEProvide Tier 1 service desk support, answer calls, create/manage tickets, perform basic remote troubleshooting for Windows/MacOS/Linux, Microsoft Office/SharePoint, and business applications; Public Trust clearance and DoD 8140 foundational certs listed.
Windows, Linux, MacOS, Chrome, Android, Microsoft Office Suite, Microsoft SharePoint, Active Directory, DHCP, DNS, BMC Remedy, ServiceNow, SolarWinds, Ivanti, Defense Enterprise Provisioning Online (DEPO), ITIL
1w
Save
Mark Applied
Hide
HRIS USER APPLICATIONS LIAISON 3
Newport News, Virginia, United States
$90k-$113k/yr OnsiteFull Time
6+ YOEBachelor's degree plus significant HRIS experience (SAP SuccessFactors/SAP HCM) with system configuration, data integrity, testing, integrations, and stakeholder support.
SAP SuccessFactors, SAP HCM, Canvas, Story, Ad Hoc, Integration Center, APIs, Boomi, SAP CPI, Workday, UKG
2mo
Save
Mark Applied
Hide
Sr. Help Desk Support Technician, Day Shift
Henrico, Virginia, United States
$65k-$68k/yr OnsiteFull Time
3+ YOEExperience in end-user IT support, Windows, VPN, TCP/IP, and data backup; strong troubleshooting and communication skills; onsite at Henrico, VA; 3+ years end-user support; 1+ year IT support.
PowerShell, Windows, Microsoft Server, Microsoft Office, VPN, TCP/IP, WMS, RF technology
2w
Save
Mark Applied
Hide
Technical Support Analyst 4
Richmond, Virginia, United States
$50k/yr OnsiteFull Time
8+ YOE8+ years technical customer support experience with SaaS or low-code platforms, system testing, ticket documentation, user training, and strong communication and troubleshooting skills.
ServiceNow, Appian, Microsoft Power Platform, Jira, Freshdesk
1mo
Save
Mark Applied
Hide
Desktop Support Specialist
San Diego or Norfolk or Hawaii
OnsiteFull Time
3+ YOEHigh school diploma and Security+ certification required; 3 years desktop support experience; U.S. citizenship and active SECRET clearance required; experience with user/account access, asset management, Service Now, and Microsoft Windows upgrades.
Service Now, Microsoft Windows, Microsoft Teams, CAC, DHA MED365, DRMO
2mo
Save
Mark Applied
Hide
Specialist, DC Technical Support
Chesapeake or Virginia Beach
OnsiteFull Time
3+ YOEThree+ years end-user hardware/software support; network troubleshooting; ability to work with ServiceNow and inventory tools; associate degree or equivalent experience.
ServiceNow, Windows Server, Active Directory, Wireshark, Hyper-V, VMware, Zabbix, SCOM, Putty, SSH, TCP/IP, Printer management, LAN/WAN, Cisco IOS
1mo
Save
Mark Applied
Hide
IT On-Site Support Technician
Richmond, Virginia, United States
$58k-$80k/yr FieldFull Time
2+ YOE2+ years as level 2 support technician, strong user focus, clear oral/written communication, ability to manage priorities, familiarity with IT incident resolution and asset inventory.
Microsoft Office 365, ServiceNow, CMDB
1mo
Save
Mark Applied
Hide
Graduation and Conferral Coordinator
Norfolk, Virginia, United States
$50k-$55k/yr OnsiteFull Time
Manage graduation processing and degree audit maintenance; verify course requirements; interpret policies; provide user support and training; strong attention to detail and customer service.
2mo
Save
Mark Applied
Hide
IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
1w
Save
Mark Applied
Hide
Web Communications Specialist
Williamsburg, Virginia, United States
$50k-$55k/yr HybridFull Time
Experience with web communications and CMS, strong writing/editing, training and user support, project leadership, undergraduate degree or equivalent.
HTML
6d
Save
Mark Applied
Hide
MIS SPECIALIST
Winton, North Carolina, United States
$30/hr OnsiteFull Time
5+ YOEBachelor's in computer science or related with 5+ years IT hardware/software experience, supervisory experience, troubleshooting skills, and ability to support users and vendors.
Crystal Reports, GEOnet, LAN
1w
Save
Mark Applied
Hide
IT Administrator (Virginia)
Ashland or Richmond
HybridFull Time
Entry-level IT role supporting end users and warehouse equipment; requires Mac/Windows familiarity, mobile device management (Jamf, Intune), Zebra printer support, clear communication, and ability to follow IT processes.
Jamf, Intune, Mac, Windows, Slack, Zebra printers, Zendesk, Jira, ServiceNow
1mo
Save
Mark Applied
Hide
Information Systems Analyst
Williamsburg or Poquoson or James City County or York County
OnsiteFull Time
Provide help desk and EHR support, manage user access and passwords, analyze and validate data, create and maintain system/process documentation, and support implementations; strong MS Office skills and project collaboration required.
EHR, EMR, Citrix, Remote Desktop, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Visio, Microsoft PowerPoint, Microsoft Project
1mo
Save
Mark Applied
Hide
Sr Analyst | FSMS EBS Master Data Lead
Chesapeake, Virginia, United States
OnsiteFull Time
6+ YOEBachelor's degree, 6+ years related experience with significant help-desk or application support leadership; ServiceNow and user account administration experience; ability to obtain Public Trust clearance and pass federal background check.
ServiceNow, ALM, FSMS, Oracle Federal Financials, ITSM
1w
Save
Mark Applied
Hide
IT Programmer Analyst II
Portsmouth, Virginia, United States
$71k-$91k/yr OnsiteFull Time
3+ YOEProvide Tyler Technologies application support, database management, SQL/Oracle development, system testing, user training; Bachelor's in information systems/computer science or 3-5 years related experience; background check required.
Tyler Technologies, Oracle Forms, Oracle Reports, SQL
1mo
Save
Mark Applied
Hide
ADMINISTRATOR L3(CONTRACT)
Chesterfield, Virginia, United States
$45k-$121k/yr OnsiteContract
3+ YOEManage desktop/field support, troubleshoot end user devices, perform IMAC and backups, coordinate incident resolution; 3+ years technical service delivery; strong Windows, mobile device, AD, SCCM, BitLocker, ServiceNow, and communication skills.
ServiceNow, SCCM, Active Directory, BitLocker, Remote Desktop, Windows
1mo
Save
Mark Applied
Hide
IT Specialist - Williamsburg
Williamsburg or Richmond
FieldFull Time
Provide on-site and remote desktop and end-user support; administer Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint), Microsoft Entra ID and Intune; troubleshoot networks, VoIP phones, PaperCut Hive, and multifunction printers. Valid driver’s license required.
Microsoft 365, Exchange Online, Microsoft Teams, OneDrive, SharePoint, Microsoft Entra ID, Microsoft Intune, Windows 11, macOS, iOS, ChromeOS, Yealink, UniFi, PaperCut Hive, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, Dropbox