8 ux writing jobs at 6 companies in Boston, MA

1mo
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Principal UX Content Strategist
Smithfield, Rhode Island, United States
OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
7+ YOE7+ years content strategy/UX writing experience (financial services preferred); strong strategic and hands-on content skills; ability to translate complex financial concepts and influence cross-functional stakeholders.
1mo
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Principal UX Content Strategist
Smithfield, Rhode Island, United States
OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
7+ YOE7–10 years in content strategy, UX writing, content design, or related work; experience with complex digital ecosystems, cross-functional leadership, financial concepts, content governance, and web and mobile portfolios.
1w
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Web Writer and Content Specialist
Waltham, Massachusetts, United States
$82k-$87k/yr HybridFull Time
Brandeis University
Brandeis University: Private research university providing undergraduate and graduate degree programs.
3+ YOEBachelor's degree in a related field, 3+ years of web writing or content development, SEO and UX writing knowledge, CMS experience, accessibility familiarity, and proficiency with Photoshop or Canva.
Content Management System (CMS), HTML, Adobe Photoshop, Canva, YouTube
3w
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Web Content Coordinator
Lowell, Massachusetts, United States
$66k-$84k/yr OnsiteFull Time
University of Massachusetts
University of Massachusetts: Public university system providing higher education and research services.
5+ YOEBachelor's degree in English/communications, five years communications/marketing experience with web writing, experience with web content management, strong editing, UX/accessibility and SEO knowledge.
HTML, XML, CSS, Adobe Creative Suite, Google Suite, ChatGPT, Gemini, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2d
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Lead User Experience Content Strategist (Hybrid)
Madison or Boston
$113k-$194k/yr HybridFull Time
American Family Insurance
American Family Insurance: Provides insurance for vehicles, homes, businesses, and lives.
Experience in UX writing, content strategy, design systems, complex project leadership, stakeholder coordination, technical coaching, AI-enabled products, structured authoring, and content governance.
AI/ML, LLMs, WCAG
1w
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, journey mapping, LLM fundamentals, communication, stakeholder management, and analytics skills.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock
3w
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Senior Product Manager, Personalization
Boston, Massachusetts, United States
$136k-$204k/yr OnsiteFull Time
Klaviyo
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
3+ YOE3+ years product management experience, hands-on AI/ML and analytics product experience, strong data and UX judgment, ability to write rigorous product specs and lead cross-functional work.
LLM
2w
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, customer journey mapping, conversational AI, LLM fundamentals, and strong stakeholder skills; bachelor's degree and 10+ years' experience listed.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock, LLM