8 voc jobs at 7 companies in Washington, DC
1mo
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Senior Manager, Customer Insights (m/f/d)
Arlington or Berlin or London or Houston
HybridFull Time
5+ YOEBachelor's degree (MBA preferred),5+ years B2B customer insights/VoC or market research experience,experience with survey methodology and enterprise feedback platforms,analytical and presentation skills.
Qualtrics, Medallia, AskNicely, Power BI, Salesforce
1mo
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Senior Manager, 360 Intelligence
Bethesda, Maryland, United States
$110k-$186k/yr HybridFull Time
6+ YOEBachelor's degree in business/analytics, 6+ years in analytics or customer insights, experience with customer lifecycle metrics, familiarity with VOC platforms (Qualtrics, Medallia) preferred, strong analytical and communication skills.
Qualtrics, Medallia
3w
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Global Sr. Customer Quality Manager
Baltimore or Tallahassee
RemoteFull Time
10+ YOEBachelor's in engineering/quality/business, 10+ years customer-quality or quality-engineering experience, strong executive relationship skills, VOC-driven improvement, travel up to 30%, proficiency with Excel, Power BI, and Minitab.
Microsoft Excel, Power BI, Minitab
2w
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Manager, Voice of the Member Insights
San Antonio or Omaha or Eugene or McLean
$79k-$145k/yr HybridFull Time
6+ YOE2+ MgmtBachelor's degree; 6+ years professional experience in CX/VoC/research; 3+ years applied data analysis experience; 2+ years leading work or peers; strong communication, analytics, and survey/tool proficiency.
Medallia Experience Cloud, Qualtrics XM Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Salesforce Service Cloud, Sales Cloud, Financial Services Cloud
3mo
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Director, Product Management
Rockville, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtLead product strategy, pricing, and global commercialization; 15+ years in cell/gene therapy or related markets; MBA/PhD preferred; strong leadership.
Product Lifecycle Management, Market Research, Forecasting, Pricing Strategy, VOC
1w
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Seasonal Part time
Gainesville, Virginia, United States
$13-$15/hr OnsitePart Time, Seasonal
Retail or customer service experience preferred; must be at least 16 and able to stand, move, bend, lift, carry, reach, stretch, and access high shelves.
BOPIS, SFS, POGs, SISO, VOC
1w
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Retail Early Morning Stocking
Alexandria, Virginia, United States
$13-$15/hr OnsitePart Time
Retail or customer service experience preferred. Must be at least 16 and able to stand, bend, lift heavy boxes, move throughout the store, and access high shelves by ladder.
BOPIS, SFS, POGs, SISO, VOC
4d
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Greeter - Part Time
Gainesville, Virginia, United States
$14-$17/hr OnsitePart Time
High school diploma or equivalent; customer service experience, organization, attention to detail, communication skills, adaptability, and ability to stand, walk, and lift merchandise.
CLUB Membership, VOC, In-Store Pickup