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16 voice engineer jobs at 14 companies in Boston, MA

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Carrier Voice Engineer
Albany or Victor or Brunswick or Portsmouth or Manchester
$75k-$95k/yr OnsiteFull Time
FirstLight
FirstLight: Provides fiber-optic internet, data center, and cloud services.
7+ YOE7+ years telecom/voice engineering experience (5+ years with carrier-grade VoIP/SIP/SBC). Requires expertise in voice protocols, fraud/DDoS mitigation, SIEM, databases, scripting/automation, and Tier III support.
Wireshark, tcpdump, Python, SQL, Bash, PowerShell, REST APIs, Microsoft Power BI, Grafana, Oracle, Microsoft SQL Server, PostgreSQL, MySQL, Snowflake, Databricks, Elasticsearch, OpenSearch, SIEM, SOAR, Cisco, Metaswitch, Genband/Ribbon, NetSapiens
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3d
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Senior UC/Voice Engineer
Hanscom Air Force Base, Massachusetts, United States
OnsiteFull Time
American Operations Corporation
American Operations Corporation: Providing specialized mission support and logistics to federal agencies.
8+ YOESecret DoD clearance, CompTIA Security+, and 8–12 years of Unified Communications experience required. Requires Avaya Aura, SBC, SIP, networking, Visio, Windows, Linux, telecom, and voice troubleshooting expertise.
Avaya Aura, Communication Manager, Session Manager, System Manager, Voice Mail Server, Media/Utility Server, Session Border Controllers (SBCs), CAIRS E-911, Sonexis, vIPers, T-Metrics ACD, SIP, H.323, Visio, Microsoft Windows, Linux, ISDN/T-1, Voice Protection Systems, DHCP, DNS
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Sr. UC/Voice Engineer
Hanscom AFB, Massachusetts, United States
OnsiteFull Time
Abacus Technology
Abacus Technology: Provides IT and engineering services for government and defense.
8+ YOE8+ years unified communications experience, Security+ certification, Avaya Aura and SBC experience, Ohio? (not applicable) configure/troubleshoot SIP/H.323, Visio, Windows/Linux, ability to lift 50+ lbs, Secret clearance required.
Avaya Aura, Session Border Controllers (SBCs), CAIRS E-911, Sonexis, vIPers, T-Metrics ACD, Visio, Windows, Linux, SIP, H.323, ISDN, T1, DHCP, DNS
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Senior Machine Learning Engineer, Voice Assistant
Boston or San Jose
$216k-$273k/yr HybridFull Time
Roku
RokuNASDAQ: ROKU: Operates a TV streaming platform and sells streaming hardware.
5+ years applying ML/AI to NLU/ASR, strong ML fundamentals, production ML model deployment, experience with big data systems and Java/Python/C++, transformer/LLM experience preferred.
Spark, EMR, S3, Airflow, Java, Python, C++
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3d
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Senior Telecom Engineer
Milford, Massachusetts, United States
$90k-$149k/yr OnsiteFull Time
Waters Corporation
Waters CorporationNYSE: WAT: Provider of analytical laboratory instruments and software solutions.
7+ YOERequires an engineering or computer science degree or equivalent, 7–10+ years in enterprise telecommunications, and 5+ years with RingCentral, Microsoft Teams Voice, Direct Routing, or contact center platforms.
VoIP, SIP, PBX, Microsoft Teams Voice, Direct Routing, RingCentral, Session Border Controllers (SBCs)
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UC Engineer
Hanscom Air Force Base, Massachusetts, United States
$110k-$130k/yr OnsiteFull Time
Centuria
Centuria: Provides IT, engineering, and scientific services to federal agencies.
8+ YOESecret clearance required. Bachelor's in IT plus 8+ years UC experience (or +4 years voice experience in lieu). CompTIA Security+ required. Hands-on Avaya Aura, SBCs, SIP/H.323, network debugging, Visio, Windows/Linux experience; ability to lift 50+ lbs.
Avaya Aura, Avaya Communication Manager, Avaya Session Manager, Avaya System Manager, Session Border Controllers (SBCs), CAIRS E-911, Sonexis, vIPers, T-Metrics ACD, SIP, H.323, ISDN, T-1, DHCP, DNS, Microsoft Visio, Windows Server, Linux
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1w
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Senior UC Software Engineer, Axon 911
Boston or New York City
$141k-$198k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
Deep VoIP/UC and SIP experience, cloud platform expertise ideally with AWS, familiarity with FreeSWITCH or Kamailio, and the ability to build reliable distributed voice infrastructure.
VoIP, UC, SIP, AWS, FreeSWITCH, Kamailio
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3d
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Unified Communications Conversational Engineer (59891)
Providence, Rhode Island, United States
$84k-$106k/yr OnsiteFull Time
AAA Northeast
AAA Northeast: Provides roadside assistance, travel, and insurance services for members.
5+ YOEBachelor's degree required; 5+ years in voice/unified communications, 3+ years technical leadership and web services, 1+ year Conversation AI, and 3+ years JavaScript and JSON experience.
Google Dialogflow, CCAI, SOAP, REST, JavaScript, JSON, IVR
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SDE II Conversational AI Developer- REMOTE
Waltham or Chennai or Bogota or Manila or Pune
RemoteFull Time
Full Potential Solutions
Full Potential Solutions: Provides performance-based, omnichannel customer experience and outsourcing solutions.
5+ YOE5+ years developing chatbots and complex conversational flows, strong NodeJs or python skills, conversational AI platform certification, voice/CRM integrations, Agile/JIRA experience, and willingness to work 2pm–11pm IST.
NodeJs, python, JIRA, Cognigy, Yellow.AI, Kore.AI, Lex, Luis, Google Dialog flow, IBM Watson, Salesforce, RingCentral
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2w
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Manager of Telecom Engineering Platform
Framingham or United States
$96k-$138k/yr OnsiteFull Time
Staples Canada
Staples Canada: Sells office supplies and provides business services across Canada.
7+ YOE3+ Mgmt7+ years telecom engineering/operations experience, 3+ years managing technical staff, experience with enterprise voice, UC, contact center, vendor and expense management, bachelor\u0002s or equivalent, strong leadership and analytical skills.
Cisco CUCM, Cisco UCCE, Webex, Jabber, Finesse, IVR platforms, SIP, PRI, Microsoft Excel, Power BI, Microsoft Office
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Technical Co-founder (CTO) - AI Legal Front Desk
Boston or United States
RemoteFull Time
FutureSight
FutureSight: -founds and invests in vertical AI business software startups.
Proven experience shipping LLM-powered and voice systems to production, expertise in applied LLMs, conversational AI, telephony, observability, reliability engineering, and founding or early-stage technical leadership preferred.
LLM, LinkedIn
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Technical Co-founder (CTO) - AI Collections Agent
Boston or United States
RemoteFull Time
FutureSight
FutureSight: -founds and invests in vertical AI business software startups.
Proven experience shipping LLM-powered voice systems, full-stack applied LLM and telephony expertise, reliability/observability discipline, managed-platform delivery experience, hands-on coding and product leadership.
LLM, QuickBooks, Xero, CSV
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Senior Network Manager
Manchester or Remote or Remote
$123k-$155k/yr HybridFull Time
Bob's Discount Furniture
Bob's Discount FurnitureNYSE: BOBS: Sells value-priced home furniture and mattresses through retail stores.
5+ YOE2+ Mgmt5+ years enterprise networking; 3+ years network engineering; 2+ years voice/collaboration; 2+ years leadership; CCNA Enterprise; Bachelor’s degree preferred.
Cisco, LAN/WAN, routing, switching, firewalls, VPN, SIP, video conferencing, cloud networking, Visio
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3d
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, journey mapping, LLM fundamentals, communication, stakeholder management, and analytics skills.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, customer journey mapping, conversational AI, LLM fundamentals, and strong stakeholder skills; bachelor's degree and 10+ years' experience listed.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock, LLM
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Salesforce Data Cloud & AI Architect Senior Manager
New York or Los Angeles or Milwaukee or Detroit or Dallas or Minneapolis or Columbus or Cincinnati or Cleveland or Albany or Chicago or Arlington or St. Louis or Hartford or Pittsburgh or Miami or Raleigh or San Francisco or Denver or Boston or Atlanta or Philadelphia or Austin or Overland Park or Houston or Charlotte or Seattle
$123k-$302k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years Salesforce architecture experience, 4+ years Data Cloud, 4+ years enterprise integration experience, 1+ year Agentforce/Voice AI experience; bachelor\u0002s in CS/Engineering or equivalent; strong AI, identity resolution, and CRM integration skills.
Salesforce, Data Cloud, Agentforce, Agentforce Voice, Lightning, Einstein, Bolt, MuleSoft, REST, SOAP, Marketing Cloud, Veeva Vault CRM, Veeva CRM
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