PointClickCare: Develops cloud-based healthcare software for senior care providers.
Post-secondary education in information technology or a related technical field, experience supporting web-based software, troubleshooting skills, and knowledge of API and service technologies; pharmacy or healthcare software experience preferred.
AI, API, HL7, PointClickCare EHR, Orders, eMAR, Salesforce, Service Cloud
PointClickCare: Develops cloud-based healthcare software for senior care providers.
Post-secondary education in information technology or a related technical field, technical support experience, web application troubleshooting, API and service technology knowledge, and strong customer service and critical-thinking skills.
AI, Salesforce, Service Cloud, Electronic Health Record (EHR), eMAR, HL7, API, help desk ticketing system
University of Utah: Public research university providing higher education and clinical healthcare.
2+ YOEBachelor's plus 2–4 years of related experience, or master's degree with equivalent experience. Requires requirements analysis, technical documentation, user stories, web application design, communication, and SDLC knowledge.
Electronic Research Integrity & Compliance (ERICA) System, Business Relationship Reporting (BRR), Huron Click Research Suite, Conflict of Interest (COI), Institutional Review Board (IRB), software development lifecycle (SDLC)