12 wfm jobs at 9 companies in Massachusetts
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Senior UKG Scheduling Analyst
Boston, Massachusetts, United States
$110k-$140k/yr OnsiteFull Time
5+ YOE5+ years UKG WFM Advanced Scheduling experience in healthcare; CSE/EZCall; unionized environments; multi-hospital scale.
UKG WFM, UKG Advanced Scheduling, UKG Clinical Scheduling Extensions, EZCall
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WFP Manager
Boston or Chicago or Los Angeles or New York City or San Francisco or Washington or Toronto
HybridFull Time
7+ YOE7+ years consulting or industry experience in enterprise planning or WFM, 5+ years delivering Anaplan solutions, Anaplan Solution Architect certification preferred, bachelor’s degree or equivalent, strong WFM and architecture skills.
Anaplan, Anaplan Classic, Anaplan Polaris, Anaplan Optimizer, Co-Planner, Co-Builder, Forecaster, Data Orchestrator, Verint, Calabrio, ERP, HCM, CRM, Human Orchestrated Model (HOM), Agile
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Senior UKG Timekeeping Analyst
Boston, Massachusetts, United States
$110k-$140k/yr OnsiteFull Time
5+ YOE5+ years UKG WFM Timekeeping; healthcare experience; Bachelor's in HR/Payroll/IS/Business; union experience; strong payroll/compliance knowledge.
UKG WFM Timekeeping, Payroll systems
1w
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Senior Forecast Planning Analyst
Florida or Louisiana or Georgia or Texas or Tennessee or Connecticut or South Carolina or Pennsylvania or New York or New Jersey or North Carolina or Massachusetts
$61k-$100k/yr RemoteFull Time
Experience in forecasting, WFM or capacity planning in contact center environments; Excel and data analysis skills; experience with large datasets, KPI tracking, and SOP development.
Verint, Microsoft Excel, SQL, Tableau, Power BI
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Workforce Optimization Manager
Boston, Massachusetts, United States
$122k-$150k/yr HybridFull Time
4+ YOE4+ years retail workforce/labor planning experience, strong stakeholder engagement, project management, analytical skills, UKG WFM expertise, ability to translate insights into scheduling and staffing improvements.
UKG Workforce Management System
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
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WFP Manager
Boston or Chicago or Los Angeles or New York or San Francisco or Washington or Toronto
HybridFull Time
7+ YOE7+ years consulting or industry planning experience, 5+ years hands-on Anaplan delivery, Bachelor's degree or equivalent, Certified Anaplan Solution Architect/Master Anaplanner preferred, deep WFM and enterprise planning expertise.
Anaplan (Classic), Anaplan (Polaris), Anaplan Co-Planner, Anaplan Co-Builder, Anaplan Forecaster, Anaplan Data Orchestrator, Anaplan Optimizer, Verint, Calabrio, ERP, HCM, CRM, Human Orchestrated Model (HOM)
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Senior Business Systems Analyst (Membership Services)
Boston, Massachusetts, United States
$140k-$170k/yr OnsiteFull Time
5+ YOE5+ years in system administration, automation, product management, or software development; BS in Information Systems, Computer Science or Business; strong cross-functional collaboration; experience with CRM, Case Management, CTI, WFM; AI tooling experience.
CRM, Salesforce, Hubspot, Salesforce Service Cloud, Zendesk, Intercom, CTI, Zoom Contact Center, Aircall, Calabrio, Zendesk AI
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Sr Manager, Annotation Ops Integration, GO-AI
North Reading or Westboro
$198k-$268k/yr OnsiteFull Time
10+ YOE6+ Mgmt10+ years technical product/program management, 6+ years people management, bachelor's degree, experience in capacity and operations planning, roadmap ownership, cross-functional work across technical and non-technical teams.
WFM
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Connected Solutions Mid Market Sales Engineer (T&O)
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$63k-$219k/yr HybridFull Time
4+ YOE4+ years client-facing technical experience; 4+ years architecting UKG/ADP solutions; 2+ years in cloud modernization or data/AI initiatives; pre-sales, solution design, POCs, stakeholder management; Bachelor’s degree or equivalent experience.
UKG, ADP, GenAI, AI/ML, WFM
2w
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DS Sr Mgr Global Payroll Process
Taguig or Bogotá or New Brunswick or Raynham
HybridFull Time
7+ YOEBachelor's degree and 7+ years' experience in payroll, finance, or compliance with payroll/T&A governance, project/portfolio leadership, vendor management, and strong communication skills.
ADP Globalview, eTime, WFM, IDMS
2w
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DS Sr Mgr Global Payroll Process
Taguig or Bogotá or New Brunswick or Raynham
HybridFull Time
7+ YOE7+ years finance/payroll/governance experience, bachelor\u0002s in related field, payroll and T&A risk/control expertise, project and vendor management, strong communication and leadership skills.
ADP Globalview, eTime, WFM, IDMS