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4 workforce analytics analyst jobs at 4 companies in Apache Junction, AZ

5d
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Workforce Management Business Systems Analyst
Tempe or Plymouth
$96k-$170k/yr HybridFull Time
MedImpact
MedImpact: Independent pharmacy benefit management and healthcare technology services provider.
6+ YOEBS/BA and 6+ years experience (or equivalent), 2 years SME, proficiency with BI/query tools, relational databases, Microsoft Office and Excel, familiarity with WFM systems, strong analytical and communication skills.
Golden32, Toad, PowerBI, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Visio, Nice IEX, Verint
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1w
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Real Time Analyst, West
Scottsdale, Arizona, United States
$50k-$60k/yr OnsiteFull Time
LaborFirst
LaborFirst: Provides retiree benefits management and healthcare advocacy services.
3+ YOE3+ years contact center/workforce management experience; proficiency with workforce management and contact center platforms; advanced Excel; strong analytical, communication, and decision-making skills; on-site presence required.
Vonage, Salesforce, Genesys Cloud CX, NICE CXone, Five9, Avaya, Microsoft Excel, Verint, NICE IEX
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Analyst – Compliance Hiring and Staffing Reporting
Phoenix or Sunrise or Sandy
$66k-$103k/yr HybridFull Time
American Express
American ExpressNYSE: AXP: Global financial services and credit card payment network.
2+ YOE2+ years experience in reporting or workforce analytics; strong analytical and communication skills; advanced Microsoft Excel (pivot tables,VLOOKUP,Power Query); experience with Power BI, Tableau, SharePoint, and PowerPoint; reporting/dashboard creation.
Power BI, Tableau, Microsoft SharePoint, Microsoft Excel, Microsoft PowerPoint, Power Query, VLOOKUP
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Real-Time Analyst
Richardson or Phoenix or Hollywood
OnsiteFull Time
Chewy
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
2+ YOE2+ years contact center workforce management experience, real-time decision-making, forecasting and analytics, strong communication, schedule flexibility for 24x7 coverage, proficiency with WFM platforms and data tools.
Microsoft Office Suite, Kronos, Verint, NICE, SQL, Python, VBA, Tableau
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