3 workforce analytics analyst jobs at 3 companies in Delaware
1mo
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Workforce Management Senior Forecasting Analyst
Wilmington or Henderson
$90k-$130k/yr OnsiteFull Time
Experience in data analysis and forecasting, proficiency with Python and Microsoft Office, familiarity with workforce management and forecasting techniques, stakeholder management and communication skills.
Python, Microsoft Office, AWS
3d
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Resource Planning Analyst
Arizona or Mississippi or Pennsylvania or Montana or North Carolina or Louisiana or Maryland or Maine or Minnesota or Nebraska or Missouri or Colorado or North Dakota or Alabama or New York or New Jersey or New Mexico or Nevada or Ohio or South Carolina or Connecticut or Texas or District of Columbia or Florida or Rhode Island or Iowa or Arkansas or South Dakota or Idaho or Illinois or Vermont or Tennessee or Kansas or Virginia or Delaware or Washington or Utah or Wisconsin or Georgia or Indiana or West Virginia or Kentucky or Oregon or Wyoming or Michigan or Massachusetts or New Hampshire or Oklahoma
$44k-$102k/yr RemoteFull Time
2+ YOERequires 2+ years in high-volume customer service or call centers, 1+ year analyzing data, and 6+ months monitoring queues with workforce or telephony tools. Strong communication, prioritization, and problem-solving skills required.
Five9, Verint WFM, CAS, Avaya CMS, NICE, Aspect, Microsoft Teams
2mo
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Sr Director Analyst Enterprise and Workforce Cost Modeling (REMOTE US)
Delaware or United States or North America
$172k-$203k/yr RemoteFull Time
12+ YOEBachelor's degree +12+ years or equivalent experience; expertise in econometric/statistical modeling, labor market and talent analytics; strong written/verbal skills, executive presence, and ability to publish research and advise CHROs; willingness to travel up to 25%.