5d
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Patient Service Center Workforce Analyst
Anaheim, California, United States
$69k-$86k/yr HybridFull Time
3+ YOE3+ years contact center analytics or workforce forecasting experience, skill in data analysis, forecasting, queue management, and workforce management tool operation; bachelor's degree preferred.
ACD
5d
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Patient Services Center Workforce Analyst
Anaheim, California, United States
$69k-$86k/yr HybridFull Time
3+ YOE3+ years contact center analytics or operations experience, forecasting and workforce management experience, bachelor's degree preferred, strong data analysis and communication skills.
ACD
3d
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Workforce Planning Analyst
Orange, California, United States
$91k-$110k/yr HybridFull Time
3+ YOE3–5 years experience in workforce planning, HR operations, or HR analytics; strong analytical, facilitation, and communication skills; experience with position control and workforce reporting; bachelor\u0002s degree or equivalent experience preferred.
Microsoft Excel, Power Query
2w
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Workforce Management Technical Analyst
Anaheim, California, United States
$69k-$86k/yr OnsiteFull Time
2+ YOEBS/BA or equivalent, 2+ years contact center metrics/analytics experience, workforce management software experience preferred (NICE,IEX,Kronos,Genesys,Blue Pumpkin,TCS), project management preferred.
NICE, IEX, Kronos, Genesys, Blue Pumpkin, TCS
4w
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Workforce Management Technical Analyst
Anaheim, California, United States
$69k-$86k/yr OnsiteFull Time
2+ YOEBS/BA or equivalent, 2+ years contact center metrics/analytics experience, WFM and project management experience preferred, experience with NICE, IEX, Kronos, Genesys or similar, strong analytical and leadership skills.
NICE, IEX, Kronos, Genesys, Blue Pumpkin, TCS
5d
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Senior Business Data Analyst - Network Headcount/Resource Planning (Consumer Group)
San Diego, California, United States
$121k-$164k/yr OnsiteFull Time
3+ YOE3+ years in capacity planning or workforce management, advanced Microsoft Excel and SQL, experience with Redshift/Spark and Tableau/Qlik, strong stakeholder influence and KPI framework design.
Microsoft Excel, SQL, Redshift, Spark, Tableau, Qlik, AI/GenAI