8 workforce analytics analyst jobs at 5 companies in Fontana, CA
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Patient Service Center Workforce Analyst
Anaheim, California, United States
$69k-$86k/yr HybridFull Time
3+ YOE3+ years contact center analytics or workforce forecasting experience, skill in data analysis, forecasting, queue management, and workforce management tool operation; bachelor's degree preferred.
ACD
2w
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Workforce Strategy and Analytics Senior Analyst
Los Angeles, California, United States
$76k-$151k/yr HybridFull Time
Advanced quantitative degree, strong proficiency in R, experience with large datasets and statistical/machine learning methods, ability to translate analysis into business insights, consulting experience preferred.
R, Python, Tableau, Power BI, Git, Databricks
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Patient Services Center Workforce Analyst
Anaheim, California, United States
$69k-$86k/yr HybridFull Time
3+ YOE3+ years contact center analytics or operations experience, forecasting and workforce management experience, bachelor's degree preferred, strong data analysis and communication skills.
ACD
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Workforce Planning Analyst
Orange, California, United States
$91k-$110k/yr HybridFull Time
3+ YOE3–5 years experience in workforce planning, HR operations, or HR analytics; strong analytical, facilitation, and communication skills; experience with position control and workforce reporting; bachelor\u0002s degree or equivalent experience preferred.
Microsoft Excel, Power Query
3w
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Analyst, Workforce Scheduling - Remote
Texas or New Mexico or Utah or Long Beach
$19-$37/hr RemoteFull Time
2+ YOE2+ years workforce management or contact center analytics experience; strong data analysis, forecasting, staffing, and communication skills; Microsoft Office proficiency.
Microsoft Office
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Workforce Management Technical Analyst
Anaheim, California, United States
$69k-$86k/yr OnsiteFull Time
2+ YOEBS/BA or equivalent, 2+ years contact center metrics/analytics experience, workforce management software experience preferred (NICE,IEX,Kronos,Genesys,Blue Pumpkin,TCS), project management preferred.
NICE, IEX, Kronos, Genesys, Blue Pumpkin, TCS
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Workforce Productivity Analyst
Los Angeles, California, United States
$53k-$100k/yr OnsiteFull Time
Bachelor's in Finance/Business/Economics or related; strong analytical and problem-solving skills; proficiency in Excel; ability to work cross-functionally and maintain accurate labor and operational data.
Microsoft Excel
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Workforce Management Technical Analyst
Anaheim, California, United States
$69k-$86k/yr OnsiteFull Time
2+ YOEBS/BA or equivalent, 2+ years contact center metrics/analytics experience, WFM and project management experience preferred, experience with NICE, IEX, Kronos, Genesys or similar, strong analytical and leadership skills.
NICE, IEX, Kronos, Genesys, Blue Pumpkin, TCS