3 workforce analytics analyst jobs at 3 companies in Gardner, MA
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Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
Health Plans, Inc.: Administers customized self-funded health and benefit plans for employers.
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
HR Workforce Reporting & Analytics Analyst | Full Time
Concord, New Hampshire, United States
OnsiteFull Time
Concord Hospital: Provides comprehensive hospital care and specialized medical services.
4+ YOEBachelor's degree or equivalent experience; 4+ years of Workday reporting and HR functions experience; advanced Workday reporting, analytics, data modeling, governance, stakeholder management, and data storytelling skills.
Wind River Environmental: Provides septic pumping, grease trap cleaning, and wastewater management.
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel