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7 workforce analytics analyst jobs at 6 companies in Johnston, RI

1mo
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Workforce Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
Health Plans, Inc.
Health Plans, Inc.: National third-party administrator serving employers and brokers with customized self-funded health benefit plans.
2+ YOEAssociate’s degree or equivalent experience, 2+ years contact center workforce management experience, strong analytical and forecasting skills, intermediate-advanced Microsoft Excel, experience with contact center technologies.
Mitel, Microsoft Excel
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3mo
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Workforce & Talent Insights Analyst
Lakeville, Massachusetts, United States
$65k-$89k/yr RemoteFull Time
Ocean Spray
Ocean Spray: Farmer-owned agricultural cooperative producing cranberry juices, dried fruit, sauces, snacks, and fresh fruit for consumers worldwide.
3+ YOEBachelor’s in data analytics, IO psychology, HR, or related; strong analytics; Power BI; 3 years in analytics; Workday preferred; remote role
Power BI, Workday
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1d
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Scheduling Event Forecaster
Pittsburgh or Johnston
HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
1+ YOERequires 1–3 years of workforce management experience, strong analytical and numerical skills, WFM tool experience, and proficiency in Excel or Google Sheets.
Verint, NICE, Genesys, Microsoft Excel, Google Sheets
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18h
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Business Analyst Sr-UKG
New Bedford, Massachusetts, United States
$106k-$180k/yr RemoteFull Time
Southcoast Health
Southcoast Health: Not-for-profit health system serving southeastern Massachusetts and Rhode Island.
10+ YOERequires 10+ years of Kronos experience, including 5+ years with UKG Workforce Management, expertise in UKG reporting and configuration, Tier 2/3 support, troubleshooting, and a current MVR.
Kronos, UKG Workforce Management (WFM), UKG, Cognos, Dataviews, Analytics
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18h
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Business Analyst Sr-UKG
New Bedford, Massachusetts, United States
$106k-$180k/yr RemoteFull Time
Southcoast Health
Southcoast Health: Not-for-profit health system serving southeastern Massachusetts and Rhode Island.
10+ YOERequires 10+ years of Kronos experience, 5+ years with UKG Workforce Management, expertise in UKG reporting and WFM modules, Tier 2/3 support, troubleshooting, upgrades, testing, and a current MVR.
Kronos, UKG Workforce Management, UKG WFM, Dimensions, Workforce Central, Cognos, Dataviews, Analytics
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3w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
Wind River Environmental
Wind River Environmental: Private East Coast wastewater provider serving homes, businesses, municipalities, and industry with septic, grease, and drain services.
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
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1mo
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Data Quality & Service Design Specialist
Boston, Massachusetts, United States
$72k-$104k/yr HybridFull Time
Executive Office of Labor and Workforce Development
Executive Office of Labor and Workforce Development: Public labor and workforce agency connecting jobseekers to jobs, supporting workers, and helping employers build skilled teams.
3+ YOEMinimum 3 years EDP experience including 1 year systems analysis; ability to collect user requirements, write specs and test plans; familiarity with SaaS, workforce development programs, federal/state reporting, and testing/documentation.
SaaS, CRM, analytics platforms, Microsoft Office, SharePoint, Teams
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