Bachelor's degree in Accounting/Finance/Business/Economics required; strong analytical and problem-solving skills; proficiency in Excel; attention to detail; ability to communicate and work cross-functionally.
Current: Provides a mobile fintech platform for consumer banking services.
2+ YOE2+ years WFM or support operations analytics experience; hands-on Assembled administration (NICE/Verint/Playvox relevant); forecasting, staffing plan translation, SLA and support-metrics expertise, strong data analysis and communication.
Denver or Phoenix or Las Vegas or San Francisco or New York City
$99k-$129k/yrHybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
7+ YOE7+ years contact center WFM experience, AI fluency, WFM platform and automation experience, strong analytics and dashboarding skills, leadership and stakeholder communication, familiarity with COPC/ICMI/SWPP.
New York Life: Provides life insurance, retirement income, and investment solutions.
5+ YOE5–10 years in data/business/workforce analytics, strong SQL proficiency, experience with workforce data preferred, strong communication and analytical judgment.
City of New York: Provides municipal services and administration for New York City.
2+ YOERequires a master's degree, or bachelor's degree plus 2 years relevant experience, or equivalent education and experience. High school diploma required; analytical, workforce data, reporting, and project coordination skills needed.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Tableau, Power BI
New Era Cap: Designs and manufactures licensed sports headwear and apparel.
3+ YOE3–6 years HR analytics/compensation/HRIS experience, Bachelor’s degree in HR/Business/Finance/Data Analytics, advanced Excel, HRIS and dashboarding (ADP Workforce Now, Power BI/Tableau) experience, compensation knowledge, strong analytical and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, ADP Workforce Now, Power BI, Tableau
Municipal Credit Union: Provides banking and financial services to members in New York.
4+ YOEBachelor’s degree in business administration or human resources, 4+ years administering payroll, ADP Workforce Now expertise, labor law knowledge, advanced Excel, communication, analytical, and compliance skills.
ADP Workforce Now, Concur, Microsoft Excel, Microsoft Office Suite, HRIS