HiringCafe
📋 External Recruiting Agencies

The job URLs direct to the career portal of AppleOne Employment Services, a staffing and recruitment agency, which is hiring on behalf of an external client (Mars Veterinary Health) as indicated in the job description.

This company was flagged and excluded from default search results. Proceed with caution.

V
Posted 3y ago

["Client Service Representative","Client Service Representative"]

VCA
View all open roles
Hampton, Virginia, United States
OnsiteFull Time
Responsibilities
  • Greeting visitors
  • Answering calls
  • Guiding clients
Requirements
  • Minimum 1 year experience in customer service
  • HS diploma
  • Excellent communication
  • Compassionate about pets
  • Proficient with Microsoft Office
  • Able to lift up to 40 lbs
  • Flexible hours including nights, weekends, holidays
Technical tools mentioned
Microsoft Office

Job description

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees!  We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!  

Take a look at the new openings and apply to those that you feel suit you best!  Thanks for interest in continuing your career with VCA!

ESSENTIAL FUNCTIONS:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
• Managing medical records, charts, reports and correspondence

QUALIFICATIONS:

• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

BENEFITS:

We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!

Similar jobs

Client Service Representative roles near Hampton, Virginia
1w
Save
Mark Applied
Hide
WFH Client Experience Rep
Virginia Beach, Virginia, United States
RemoteFull Time
American Income Life
American Income LifeNYSE: GL: Provides life and supplemental health insurance for working families.
Requires age 18+, legal U.S. work authorization, computer or laptop, reliable high-speed internet, webcam, microphone, and a quiet professional workspace. No prior insurance experience required.
Zoom
Job PostingView all
2w
Save
Mark Applied
Hide
Client Service Representative (Ghent)
Norfolk, Virginia, United States
$18-$27/hr OnsiteFull Time
Atlantic Union Bank
Atlantic Union BankNYSE: AUB: Regional bank providing commercial, consumer, and wealth management services.
1+ YOEHigh school diploma or GED, 1+ year client service or cross-trained teller experience, cash-handling experience preferred, strong customer service and communication, proficient computer skills, ability to stand and lift up to 30 lbs.
Job PostingView all
2w
Save
Mark Applied
Hide
Client Service Representative (Ghent)
Norfolk, Virginia, United States
$18-$27/hr OnsiteFull Time
Atlantic Union Bank
Atlantic Union BankNYSE: AUB: Provides retail and commercial banking and wealth management services.
1+ YOEHigh school diploma/GED, 1+ year client service or cross-trained teller experience, cash handling preferred, strong communication, computer proficiency, ability to stand and lift up to 30 lbs.
Job PostingView all
4w
Save
Mark Applied
Hide
Full-Time or Part-Time CSR - Bay Beach Veterinary Hospital
Virginia Beach, Virginia, United States
OnsiteFull Time, Part Time
VetEvolve
VetEvolve: Operates a network of full-service veterinary clinics and hospitals.
High school diploma or equivalent; customer service skills; basic computer proficiency including Microsoft Office; cash handling and accurate data entry; ability to lift up to 50 lbs and handle animals; veterinary experience preferred.
Microsoft Office
Job PostingView all
4w
Save
Mark Applied
Hide
Full-Time or Part-Time CSR - Bay Beach Veterinary Hospital
Virginia Beach, Virginia, United States
OnsiteFull Time, Part Time
Bay Beach Veterinary Hospital
Bay Beach Veterinary Hospital: Full-service animal hospital providing general and emergency care.
High school diploma required; veterinary or animal care experience preferred; basic computer proficiency, Microsoft Office experience, accurate data entry, cash handling, strong verbal communication, ability to lift up to 50 lbs.
Microsoft Office, Care Credit
Job PostingView all
1mo
Save
Mark Applied
Hide
Client Service Representative
Virginia Beach, Virginia, United States
OnsitePart Time
Rarebreed Veterinary Partners
Rarebreed Veterinary Partners: Network of veterinary hospitals providing operational and medical support.
High school diploma or equivalent required; prior veterinary hospital experience preferred (1 year); successful completion of references and background check.
Job PostingView all
1mo
Save
Mark Applied
Hide
Client Service Representative
Chesapeake, Virginia, United States
$57k-$83k/yr OnsiteFull Time
Trane Technologies
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
Manage customer accounts, respond to inquiries within 24 hours, develop account strategies, coordinate service delivery, proficiency with Microsoft Office and Salesforce, valid driver’s license, strong communication and stress management skills.
Microsoft Excel, Microsoft Word, Salesforce
Job PostingView all
3y
Save
Mark Applied
Hide
["Client Service Representative","Client Service Representative"]
Hampton, Virginia, United States
OnsiteFull Time
Mars Veterinary Health
Mars Veterinary Health: Provides comprehensive veterinary medical care and pet health services.
1+ YOEOne year of customer service; HS diploma; strong communication; willingness to work nontraditional hours; ability to lift up to 40 lbs; proficient in Microsoft Office.
Microsoft Office
Job PostingView all