Adeeba E-Services
Posted 9y ago

Executive search for Inbound Tech Support Process.

Adeeba E-Services
Kolkata, West Bengal, India
₹15k-₹22k/moOnsiteFull Time
Responsibilities
  • troubleshooting technical issues
  • handling customer issues
  • closing calls
Requirements
  • 1-2 years experience in Inbound/Outbound Technical Support in International BPO
  • Good communication skills in English
  • Troubleshooting technical issues
  • Flexible for night shifts
Technical tools mentioned
ComputerPrinterBroadbandRouterEmailMacI-phoneI-pad

Job description

Company Description:

We operate leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services. We provide technology and services to enable consumers, merchants, and other participants to conduct commerce in our ecosystem.

Job Description:

Desired skills :

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

No Freshers are Welcome.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Immediate joining preferable.

Perks & Benefits :

. Fixed Salary on 1st of every month In Salary Account.
· 24 leaves in a year + comp offs + Birthday leaves.
· Very Attractive Incentives.
· No Extension of Shift Timings.
· Friendly Working Environment.

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Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

Contact : Raju (HR) @ +918101364900/8100272764
Land Line : +91-33-65555831/65555832 for further queries.

NOTE: This is a direct company post. We do not charge recruitment fees.

Additional Information:

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
. Good communication skills in English.
· No Extension of Shift Timings
· Friendly Working Environment

No Freshers are Welcome.

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year
· Must know how to close their own calls.
· Must have good convincing and sales skills.
. Candidates must be able to join immediately.
· Salary:Rs.15000-22,000/month(fixed)+Huge Incentives
· Shift : US Shift

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

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