Human Resources Manager

Make an Impact. Lead with Purpose. Support a Mission That Matters.

At SourcePoint, we believe every older adult deserves the opportunity to live a healthy, engaged, and meaningful life. Every day, our team works alongside seniors, caregivers, volunteers, and community partners to provide resources, services, and support that help individuals thrive as they age.

We're looking for an experienced and passionate Human Resources Manager to join our leadership team and help shape an exceptional employee and volunteer experience. If you're someone who enjoys balancing strategic HR leadership with hands-on execution, and you want your work to have a direct impact on your community, we'd love to meet you.

Why SourcePoint?

When you join SourcePoint, you become part of a mission-driven organization that is making a tangible difference in the lives of seniors and their families. You'll work alongside dedicated professionals who are passionate about serving others while helping create a workplace culture where employees and volunteers feel supported, valued, and empowered.

This is more than an HR job. It's an opportunity to influence organizational culture, support leaders, strengthen employee engagement, and help ensure the long-term success of a nonprofit that serves thousands of older adults throughout our community.

What You'll Do

As the Human Resources Manager, you'll serve as the organization's HR leader, partnering with management and employees to ensure effective, compliant, and people-centered HR practices.

Key Responsibilities

Lead Human Resources Operations

• Oversee day-to-day HR operations and initiatives
• Serve as a trusted advisor to leadership on employee and workplace matters
• Ensure HR policies, systems, and processes are effective, compliant, and aligned with organizational goals

Drive Talent Acquisition and Employee Experience

• Lead full-cycle recruitment and hiring efforts
• Oversee onboarding programs that help employees feel welcomed and prepared for success
• Support retention, engagement, and organizational culture initiatives

Manage Employee Relations

• Provide coaching and guidance to leaders and employees
• Support performance management processes
• Participate in investigations, corrective action processes, and conflict resolution efforts

Oversee Payroll, Benefits, and Compensation

• Supervise payroll coordination and review processes
• Serve as a primary resource for employee benefits
• Maintain compensation structures and support market benchmarking efforts

Ensure Compliance and Reduce Risk

• Maintain compliance with employment laws and regulations
• Oversee HR documentation, recordkeeping, internal controls, and audit readiness
• Support employee-benefit related HIPAA compliance activities

Lead Volunteer Engagement Operations

• Supervise the Volunteer Engagement Specialist
• Ensure a consistent, effective, and welcoming volunteer experience across the organization
• Strengthen volunteer onboarding, training, engagement, and retention efforts

Support Organizational Development

• Coordinate policy and compliance training
• Participate in leadership development initiatives
• Chair the TIDE Committee and support Wellness, Safety, and Communications Committees

What We're Looking For

Required Qualifications

• Bachelor's degree in Human Resources, Business, or a related field
• 5 to 7 years of progressive Human Resources experience
• Prior leadership or supervisory experience
• Strong knowledge of employment law and HR best practices
• Excellent communication, coaching, and conflict resolution skills
• Ability to exercise sound judgment and maintain confidentiality

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or comparable HR certification
• Experience working in a nonprofit, healthcare, community services, or mission-driven environment

What Makes You Successful

You are:

• A collaborative and approachable leader
• Comfortable navigating both strategic discussions and day-to-day HR operations
• Passionate about employee engagement and workplace culture
• Organized, proactive, and solutions-oriented
• Committed to creating a respectful and inclusive workplace

Join Us

At SourcePoint, every role contributes to something bigger. The work you do in Human Resources helps ensure that our employees and volunteers can continue delivering life-changing programs and services that support older adults throughout our community.

If you're looking for an opportunity where your HR expertise can make a meaningful difference in people's lives, we encourage you to apply.

Come build a workplace where people thrive, so our seniors can thrive too.

SourcePoint is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where all individuals are treated with dignity and respect.

What We're Looking For

Required Qualifications

• Bachelor's degree in Human Resources, Business, or a related field
• 5 to 7 years of progressive Human Resources experience
• Prior leadership or supervisory experience
• This position is fully in-person in Delaware, Ohio
• Strong knowledge of employment law and HR best practices
• Excellent communication, coaching, and conflict resolution skills
• Ability to exercise sound judgment and maintain confidentiality

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or comparable HR certification
• Experience working in a nonprofit, healthcare, community services, or mission-driven environment