Job description
At Accedia, our strongest client relationships aren't transactional - they're partnerships that deepen year over year. As a Key Account Executive, you'll own a portfolio of our existing accounts and take responsibility for keeping those relationships healthy, trusted, and growing. You'll work shoulder-to-shoulder with our Engineering Management, Account Management, and Business Development teams to understand what each client is trying to achieve and make sure Accedia is helping them get there.
What to expect:
Own and nurture relationships with a portfolio of Accedia's existing accounts across all levels of stakeholders
Build a deep understanding of each client's business, industry, and priorities - and use it to spot opportunities to add value
Work closely with our Engineering Management team to make sure delivery stays aligned with client goals
Identify and grow expansion opportunities within existing accounts through genuine understanding of client needs, not pressure
Act as the client's advocate inside Accedia and Accedia's advocate inside the client - keeping both sides aligned for the long term
Prepare and present proposals, account materials, and client meetings
Keep account of activity, opportunities, and next steps accurately tracked in the CRM, so the full picture stays clear across teams
Job requirements
The perfect candidate meets the following:
Degree in Business Management, Business Consulting, IT Management, Finance, Economics, or related
8+ years of professional experience in account management, client relationship management, consulting or a related commercial role
Domain expertise in Fintech or Manufacturing is a strong advantage
Understanding of the IT consulting and services business
A consulting or management consulting background, with the structured thinking and client instincts that come with it
Strong account management and relationship-building skills, with a track record of retaining and growing client accounts
Confident stakeholder communication - comfortable engaging senior decision-makers and translating between business and technical conversations
Commercial awareness: you understand how engagements create value for both the client and the business
A collaborative style - you work naturally with delivery and business