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Adeeba E-Services
Posted 9y ago

Looking For Inbound Technical support Process

Adeeba E-Services
adeebaeservices.comView all open roles
Kolkata, West Bengal, India
₹10k-₹20k/moOnsiteFull Time
Responsibilities
  • handle calls
  • upsell plans
  • resolve issues
Requirements
  • Experience in outbound tech support 6 months to 1 year
  • Able to close calls
  • Strong convincing and sales skills

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

HUGE VACANCIES IN INTERNATIONAL BPO FOR INBOUND TECHNICAL SUPPORT PROCESS

Job
Profile: Taking inbound calls for printer, router and antivirus issues
from the customer. the issue and recommending the best plan to the
customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact:Devopriya(HR) @ 7059753939 for further queries

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




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