37 inbound technical support jobs at 21 companies in United States
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Technical Support Representative
Salt Lake City, Utah, United States
OnsiteFull Time
2+ YOE2–4 years B2B technical support experience; handling inbound calls via NICE Cxone and Salesforce; troubleshooting scanners, card/thermal printers, ID badging software; basic Microsoft SQL Server/SSMS skills; remote desktop tools (TeamViewer, LogMeIn, GoToAssist); CRM ticketing and RMA/SAP experience.
NICE Cxone, Salesforce, SugarCRM, SAP, Microsoft SQL Server, SQL Server Management Studio (SSMS), TeamViewer, LogMeIn, GoToAssist
1w
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Technical Support Rep 1 - ECS
Birmingham or Knoxville
OnsiteFull Time
2+ YOETwo years of customer service experience preferred, with inbound call center experience desirable. Requires technical troubleshooting, complex problem-solving, and strong written and verbal communication skills.
Momentum UC Direct
2mo
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Technical Support Representative
Pennsylvania, United States
RemoteFull Time
Handles inbound calls, email and chat to provide training, troubleshooting, documentation, and product repair arrangements. Requires high school diploma, call-center/customer service skills, Microsoft Word/Outlook and Windows proficiency; associate degree and call center experience preferred.
Microsoft Word, Microsoft Outlook, Windows, Win CE
1mo
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Tier I Technical Support Specialist
Arden Hills, Minnesota, United States
$26-$28/hr OnsiteFull Time
Answer inbound calls and emails, troubleshoot device and portal issues, capture case details, escalate as needed, and collaborate with field and Tier II teams; strong communication and customer-service mindset.
3w
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Inbound Phone Representative
East Providence, Rhode Island, United States
HybridFull Time
Provide inbound phone support, guide customers on products/pricing/artwork, spot technical errors, use CRM to log interactions, and follow escalation procedures.
Salesforce, Zendesk, Photoshop, Adobe Creative Suite, Workerbee
2mo
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Maintenance Technical Support Call Analyst
Tonawanda, New York, United States
$63k-$93k/yr OnsiteFull Time
Handling inbound/outbound service calls, documenting and coordinating service requests, processing driver emails, remotely troubleshooting cryogenic equipment and Remote Telemetry Units; associate degree or equivalent technical experience; 1-2 years customer service preferred.
2mo
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Senior Technical Lead (112330)
United States
OnsiteFull Time
8+ YOE8+ years Blue Yonder/JDA Discrete development experience; expertise in MOCA, SQL/PLSQL, Java/Groovy; knowledge of inbound/outbound/inventory/picking flows; production support and global onsite/offshore delivery experience.
Blue Yonder Discrete WMS, JDA, MOCA, SQL, PL/SQL, Java, Groovy, ERP, MHE, TMS
2mo
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Tier 1 Tech Support Agent (Espresso Machines/Coffee Equipment)
Rochester, New York, United States
$20-$22/hr OnsiteFull Time
2+ YOE2+ years in customer service or technical support; strong communication; troubleshoot skills; comfortable with inbound/outbound; fast-paced environment.
3mo
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Bilingual Customer Support Specialist (Onsite-Chesterfield)
Chesterfield, Missouri, United States
OnsiteFull Time
Bilingual (Spanish, Cantonese, Korean, or Vietnamese) and English proficiency; high school diploma or GED required; customer service/inbound call center experience; strong communication and technical aptitude.
1mo
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Admissions Assistant
Albany, New York, United States
OnsiteFull Time
Manage/respond to inbound inquiries from prospective students, provide application instruction, targeted outreach, technical support, and strong customer service.
3mo
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Call Center Remote Customer Service Representative
Richmond, Virginia, United States
$17-$19/hr RemoteFull Time, Seasonal
Handle inbound/outbound calls, provide customer/technical support, data entry, chat inquiries, follow procedures, learn health insurance systems.
CRM systems, health insurance enrollment tools
2mo
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Inside Sales Representative
Grand Rapids, Michigan, United States
OnsiteFull Time
Inbound inside sales role handling order processing, technical product support, vendor coordination, and customer service; bachelor's preferred and 1–3 years customer-service or inside technical sales experience preferred.
1mo
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Customer Service Representative (CSR)
United States
$18-$29/hr RemoteFull Time
2+ YOE2+ years inbound technical support experience, proficiency with Salesforce, strong communication and problem-solving, ability to support via phone/email/chat, U.S. work authorization and residency requirements for Public Trust clearance.
Salesforce, IOS, HTML
3w
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Client Services Representative
Fayetteville, North Carolina, United States
OnsiteFull Time
Provide multi-channel support to branch and external clients, answer inbound calls/chats, document interactions, perform tier-1 technical troubleshooting, and escalate when needed.
Microsoft Office, Outlook, Windows
2w
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Tier 1 - Customer Experience Representative
Bonita Springs, Florida, United States
$47k/yr OnsiteFull Time
Provide inbound customer support for Dictation.Cloud, troubleshoot basic technical issues, document interactions in HubSpot, familiarity with Windows and Microsoft Office, strong communication and customer-service skills.
Dictation.Cloud, HubSpot, Windows, Microsoft Office, Dragon Voice Recognition Software, Philips Dictation, Citrix, VM Ware, Medical EHR
3w
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Automotive Customer Service Representative
Warrenville, Illinois, United States
HybridFull Time
Inbound customer support for automotive maintenance claims; must type 40 WPM, strong phone and multitasking skills; technical certification preferred; ASE and automotive service experience a plus.
AGWS system
2mo
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Call Center Remote Customer Service Representative
Hillsboro or Portland
$17-$19/hr RemoteFull Time, Seasonal
Provide inbound/outbound customer support and technical assistance, manage accounts, perform data entry and chat support, complete paid training, pass background/drug screen, and maintain a secure home workspace with required internet and equipment.
CRM
2w
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Sales Consultant
United States
RemoteFull Time
3+ YOERequires 3+ years of inbound or inside sales experience, preferably in SaaS, hosting, digital services, or technical support-to-sales roles, with success converting warm leads and strong communication skills.
WordPress, SaaS
2mo
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Customer Service Representative (CSR)
Cebu or United States or India or Philippines or Netherlands
₱23k-₱27k/mo OnsiteFull Time
2+ YOE2+ years experience preferred; providing 1st-line technical support, handling inbound inquiries via phone/email/chat, using Salesforce, TOAST, and Aloha (NCR); strong problem-solving and multitasking skills.
Salesforce, TOAST, Aloha (NCR)
1mo
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Customer Service Rep 1
Lincolnshire, Illinois, United States
$20-$25/hr OnsiteFull Time
1+ YOEProvide high-volume inbound/outbound customer support, technical troubleshooting, data entry into customer management database, strong communication and multitasking; high school diploma required; 1+ year customer service experience preferred.
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