Program Administrator: Integrated Business and Engineering Program & Integrated Engineering Design - UTK

Program Coordination & Support (30%)
Serve as a primary representative of the programs to faculty, staff, students, parents, university partners, and other stakeholders. Track program metrics, maintain records, and use systems like Navigate, Banner, Slate, and Qualtrics to support data-driven reporting. Partner across teams to keep admissions, scholarships, and communications running smoothly, while continuously identifying ways to improve program operations.

Annual Recruitment (25%)
Own the recruitment calendar and materials from start to finish — coordinating classroom visits, info sessions, and candidate interviews alongside a student-led recruitment team. Manage the full applicant lifecycle, from scheduling interviewers to sending acceptance and decline notifications.

Event & Activity Planning (25%)
Bring program events to life, from kickoffs and senior design showcases to advisory council meetings and guest speaker visits. Handle logistics end-to-end — venues, catering, invitations, budgets — and serve as the go-to liaison for guests and participants on event day.

Finance & Operational Support (20%)
Provide fiscal and purchasing support, including expense reconciliation and reporting while adhering to policy. Manage calendars, travel arrangements, and communications for program directors, and keep program inboxes, phone lines, and recurring meetings running smoothly. Provide backup supervision for student employees, and support college-wide administrative needs as they arise.

Required Qualifications

• Education and Experience: 
  • High school diploma with minimum of 5 years of experience supporting a large office or in program management in an office environment, and a minimum of 1 year medium to large scale events and/or support experience; 
  • Or bachelor’s degree and a minimum of 3 years’ experience coordinating or managing a large office or in program management in an office environment, and a minimum of 1 year medium to large scale event planning experience.
• Knowledge, Skills, Abilities: 
  • Ability to exercise sound judgment
  • Ability to learn and use a variety of software systems 
  • Ability to work independently and as a member of a team
  • Exceptional interpersonal skills, customer service skills, and ability to interact with a diverse group of individuals
  • Extensive knowledge of Microsoft Office products, especially Outlook, Work, Excel, Teams, and Share Point
  • Flexible, adaptable, and dependable
  • Must be able and willing to work and travel locally for occasional early mornings, nights, and weekends
  • Must be able to multi-task multi-competition deadlines
  • Professional attitude and demeanor
  • Strong administrative skills, including excellent analytical, written and verbal communication, and organizational skills
  • Strong understanding of confidential issues
  • Strong understanding of working in administrative support role for academic leadership
  • Time management, organizational skills, and attention to detail
  • Skilled in Microsoft Office 365, Google Applications, and Adobe Acrobat

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Experience: 
  • Certified Administrative Professional (CAP) or Certified Associate in Project Management (CAPM) certification, 
  • Program Management Professional (PgMP), or ability to obtain. 
  • Experience working in higher education and with students.
• Knowledge, Skills, Abilities: 
  • Knowledge of UT policies, programs, and systems
  • Knowledge of UT Computer Programs such as IRIS, Banner, Grades First, and Canvas
  • Strong organizational and project management skills
  • Proficient with Microsoft Office and survey applications such as Qualtrics, Survey Monkey, etc.

Work Location 

• Location: Knoxville

• Onsite

Compensation and Benefits 

• UT market range: MR09
• Anticipated hiring range: $58,000 – $63,000
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions 

For full consideration, applicants must electronically submit a letter of interest, resume, and the name, address, email, and phone number of three professional references.

• Resume
• Cover Letter

About The Department

The Integrated Engineering Design Kao Innovation & Collaboration Studio aims to provide resources to students in the form of technology, tools, and knowledge in order to help them materialize their ideas. Here, students can turn their ideas into projects, and through collaboration with staff and other students these projects will become reality. The Kao ICS is student-led with staff ready to help you create everything from 3D printing parts to programming microcontrollers.

The Heath Integrated Business and Engineering program unites students and knowledge in two of UT’s outstanding academic colleges, the Tickle College of Engineering and Haslam College of Business. The program pairs an industry-focused curriculum with immersive, professional, co-curricular experiences to graduate leaders with a comprehensive, systems-thinking approach to breaking down silos and solving challenges. In short, graduates will understand the intersections between business and engineering, bringing depth and value to both fields from day one.