Avalara is looking for a Senior Technical Program Manager to strengthen execution discipline, program governance, and delivery predictability across a complex global integration ecosystem. We will achieve this by bringing structure to large-scale programs. We will also achieve it by standardizing SDLC practices, improving cross-team coordination, and connecting roadmap execution to measurable outcomes. Additionally, increasing visibility for engineering, product, business, and executive partners will contribute to this goal.
You will help Avalara to implement high-visibility integration plans with clearer ownership, stronger technical agreement, and better post-launch measurement and will report to VP, Engineering.
What Your Responsibilities Will Be:
You will oversee end-to-end program execution for complex integration plans across globally distributed engineering teams.
You will stablish software development lifecycle and Agile operating practices that improve delivery predictability, risk visibility, and accountability.
You will define and track program-level measurements, operational metrics, and delivery targets that connect roadmap work to measurable outcomes.
You will coordinate engineering, product and partners to align scope, dependencies, milestones, tradeoffs and decisions.
You will translate technical architecture discussions into clear execution plans with owners, timelines, risks, dependencies, and measurable success criteria.
You will dentify integration contracts, application programming interface dependencies, data flows, error behaviours, and scaling constraints that affect delivery plans.
You will surface program risks early by asking structured technical questions, validating assumptions, and escalating tradeoffs with clear options and growth.
You will standardise reporting cadences and executive-ready program updates that improve visibility into milestone health, risk, and post-launch outcomes.
You will create large cross programs that improve product direction, platform health, Operational rigor, or customer outcomes.
You will use artificial intelligence tools and automation responsibly to improve program tracking, reporting, risk analysis, documentation and team member communication.
You will share practical artificial intelligence workflows, reusable prompts, and operating practices that improve team productivity and program quality.
What You'll Need to be Successful:
- Bachelor of Science in Computer Science or Engineering.
- 10+ years of experience in technical program management, engineering program management, or a similar role supporting software product or platform delivery.
- Experience managing complex technical programs in a product-based software organisation.
- Experience working with globally distributed engineering teams and senior team members.
- Working knowledge of software development lifecycle practices, Agile delivery methods, program governance, and operational metrics.
- Understand technical architecture, application programming interfaces, system dependencies, data flows, scalability, reliability, and failure modes.
- Experience building metrics-driven program operating mechanisms, reporting cadences, and delivery tracking processes.
- Apply AI tools responsibly to improve productivity, documentation, analysis or program execution quality.
#LI-Remote
This is a remote position.
Avalara is an AI-first Company:
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
How We'll Take Care of You:
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara:
We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
