Job Description
Job Title:SolutionEngineerSMA
Location:Dublin
Team:Sales – SMB
Role Type:Full Time
Reports To:Team Lead
About the Role
We’relooking for a highly skilledSolutionEngineerto partner with our sales and customer teamstodeliver exceptional technical guidance throughout the buying and onboarding journey.
In this role,you’llsupport SMB and API sales cycles by running technical discovery sessions, designing integration approaches, addressing security and compliance questions, and ensuring customers clearly understand how to configure and deploy our AI solutions.
You will act as the technical expert in the room translating business requirements into solution architecture, advising on best practices, and helping remove technical blockers that accelerate customer adoption. If you thrive at the intersection oftechnology, customer engagement, and problem-solving, this is the role for you.
Responsibilities
Pre-Sales Technical Expertise
Support sales teams in customer calls by leading technical discovery, clarifying integration needs, API usage requirements, and system dependencies.
Translate customer goals and workflows into recommended architecture patterns, configuration options, and implementation approaches.
Deliver demos, walkthroughs, and light proofs of concept thatshowcasetechnical capabilities and address customer-specific use cases.
Provide guidance on API integration (authentication, rate limits, endpoints, performance considerations, data flow design).
Security & Compliance Support
Lead conversations aroundsecurity posture, including data handling, encryption, authentication, access control, and compliance standards.
Respond to customer security questionnaires andassistwith risk assessments, with support from internal security teams as needed.
Communicate how the platform aligns with enterprise-grade security practices and regulatory requirements.
Solution Design & Consultation
Partner with sales, product, and engineering to shape solution proposals that align with technical feasibility and customer value.
Document recommended architectures, configuration steps, and onboarding plans.
Identifypotential technical blockers early and provide mitigation strategies.
Cross-Functional Collaboration
Work closely with Product and Engineering teams to escalate technical issues, influence roadmap, and share customer insights.
Support Customer Success teams during the early post-sale phase to ensure smooth technical handoff and implementation readiness.
Contribute to internal knowledge bases, FAQs, and solution playbooks to scale repeatable technical motions.
Qualification
Qualifications
Required
3+ years in aSolution Consultant, Sales Engineer, Solution Architect, Technical Account Manager, or similar pre-salestechnical role.
Strong understanding ofAPI concepts, including RESTful design, authentication patterns, integration workflow design, and common error-handling practices.
Ability to run technical discovery and translate customer requirements into integration architecture.
Competence in discussingsecurity practices(encryption, data residency, identity/access management, network controls).
Comfortable engaging with both technical and non-technical stakeholders; excellent communication and explanation skills.
Hands-on familiarity with SaaS platforms, cloud technologies, or AI/ML-driven solutions.
Ability to create architectural diagrams, solution documentation, or configuration guidelines.
Preferred
Experience supporting AI, API-first, or developer-centric products.
Familiarity with scripting, JSON payloads, or light troubleshooting (not a full coding role, but technical literacy expected).
Knowledge of SOC2, ISO 27001, GDPR, and enterprise security standards.
Background working with SMBs or high-velocity sales teams.
Additional Information
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
