Adeeba E-Services
Posted 9y ago

Tech Support Associate - Inbound Voice Process

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Providing technical support
  • Closing sales
  • Diagnosing issues
Requirements
  • Experienced candidates will provide technical support to international customers
  • Close sales, and achieve targets

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Job Role: -Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs

24 paid leaves+b'day leave+comp offs

Contact: Rima (HR) 7686839463 / 9804149788

Qualifications:

Graduate / Undergraduate 

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

Similar jobs

Tech Support Associate roles near Kolkata, West Bengal
9y
Save
Mark Applied
Hide
Tech Support Associate - Inbound Voice Process
Kolkata, West Bengal, India
OnsiteFull Time
Adeeba E Services
Adeeba E Services: Provides international business process outsourcing and digital marketing services.
0.5+ YOEExperienced candidates needed for Inbound Technical Support Process for US Shift. Must have dialled in Outbound Tech process for more than 6 months.