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AE
Posted 9y ago

Tech Support Associate - Inbound Voice Process

Adeeba e Services Pvt. Ltd.
View all open roles
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • diagnosing issues
  • selling plans
  • handling calls
Requirements
  • Inbound tech support and sales role handling customer computer issues
  • Diagnosing problems and selling technical support plans

Job description

Company Description:

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Job Description:

Position: Senior Tech Support Associate / Tech Sales Associate

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:

Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing – US Shift

Working Days: 6 days

ONLY EXPERIENCED CANDIDATES ARE  APPLICABLE
Contact: Rima(HR) 7686839463

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




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