Adeeba E-Services
Posted 9y ago

Tech Support Associate - Inbound Voice Process

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Receiving inbound calls
  • Analyzing issues
  • Selling plans
Requirements
  • Must have experience in outbound tech process more than 6 months and know how to close calls and take payments

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

SPOT OFFER..Immediate Joiners Required

Hiring for Inbound Technical Support Process For US Shift.

Job Description:

Receiving inbound calls from customers regarding printers, routers, emails issues and campaign calls. Analyzing the issues and selling relevant plans and softwares.

Candidates Profile: Must Have experience in outbound tech process more than 6 months.

Must know how to close the calls and take the payment from the customers.

Perks & Benefits to Employees:

Huge Performance Incentives + Fixed Salary+Attendance Allowances
No Target Pressure
Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme.
On spot /monthly/yearly, incentives
Excellent working environment for growth and opportunity
Loyalty Bonus Rs. 5000 every year

Qualifications:
HS/Any Graduate

Eligibility Criteria:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.

3. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.


Contact: (HR) @ 9804149788 ,
7686839463

Qualifications:

HS/Graduate

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

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