37 agency operations manager jobs at 22 companies in Massachusetts

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Agency Automation Specialist - P&C Insurance
Charleston or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Nebraska or New Hampshire or New Jersey or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or West Virginia or Wisconsin
$69k-$111k/yr HybridFull Time
Encova Insurance
Encova Insurance: Mutual regional insurance carrier providing commercial, personal, auto, home, and workers’ compensation coverage through independent agencies.
5+ YOEBachelor's degree preferred, 5+ years in agency automation/agency technology or carrier operations, strong project and communication skills, Microsoft Office proficiency, and ability to travel overnight.
IVANS, Microsoft Office, APIs
1mo
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Manager, Translations Operations
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
RemoteTemporary
Burton Snowboards
Burton Snowboards: Privately held U.S. snowboard manufacturer designing and selling snowboards, boots, bindings, outerwear, and outdoor gear for snowboarders.
5+ YOE5+ years in translation/localization management, production coordination, project management, or global marketing operations; experience managing external agencies; experience with multilingual marketing assets.
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Manager, Translations Operations
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
HybridTemporary
Burton Snowboards
Burton Snowboards: Privately held U.S. snowboard manufacturer designing and selling snowboards, boots, bindings, outerwear, and outdoor gear for snowboarders.
5+ YOE5+ years in translation/localization management or related production coordination, experience managing external agencies, working with multilingual marketing assets across regions.
1mo
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Manager, Media Business Operations
Boston or New York
$75k-$115k/yr HybridFull Time
Digitas
Digitas: Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks.
5+ YOE5+ years in media operations/finance in an agency; budget management, reconciliations, audits, client-facing and people management experience; familiarity with Prisma/MediaTools and generative AI tools.
Prisma, MediaTools/Guideline, ChatGPT, Google Gemini, DALL·E, Midjourney
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Insurance Agency Owner- Ryan Speakman
New York or Vermont or New Hampshire or Maine or Massachusetts
OnsiteFull Time
Allstate
AllstateNYSE: ALL: A leading provider of insurance and protection solutions.
Must obtain applicable state property & casualty and life & health licenses, invest liquid capital to cover startup costs, and lead day-to-day agency operations; prior business or insurance experience preferred.
1mo
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Research Grant Portfolio and Operations Manager
Worcester, Massachusetts, United States
OnsiteFull Time
Clark University
Clark University: Private nonprofit research university in Worcester serving undergraduate, graduate, and doctoral students through liberal arts programs.
Coordinate pre- and post-award grant activities, prepare budgets and proposals, assemble submissions in Cayuse, enter proposals into agency portals, and manage award administration.
Cayuse, Research.gov, Grants.gov, NSPIRES
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Alternative Ops Transfer Agency, Senior Associate
Boston, Massachusetts, United States
$52k-$94k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Global financial services and bank holding.
3+ YOEBS/BA required; 3–5 years mutual fund operations experience; proficient in Microsoft Office; strong organizational, analytical, communication, and time-management skills.
Microsoft Office
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Transfer Agency and Intermediary Oversight, AVP - State Street Investment Management
Boston, Massachusetts, United States
$70k-$130k/yr OnsiteFull Time
State Street Global Advisors
State Street Global Advisors: State Street Investment Management is a private asset manager serving institutions, financial professionals, and individual investors.
5+ YOEBachelor's degree, 5+ years experience in transfer agency or intermediary operations, strong governance and risk mindset, ability to prepare board-ready reporting, experience with DTCC/Mutual Fund Profile II and DST Vision.
DTCC/Mutual Fund Profile II, DST Vision
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Manager - Bus Operations and Service Planning
Boston, Massachusetts, United States
$130k-$155k/yr OnsiteFull Time
Hatch
Hatch: Global engineering, project management, and professional services firm.
10+ YOEBS in planning or related field, 10+ years progressive engineering/transit experience, experience with transit agencies, bus network redesign, BRT, business development, proposal and project management, strong communication skills.
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Product Manager I Agent Experience
United States or California or New Jersey or New York or Washington or Hawaii or Alaska or Maryland or Connecticut or Rhode Island or Massachusetts or Nevada or Oregon or Arizona or Colorado or Wyoming or Texas or North Dakota or Minnesota or Missouri or Illinois or Wisconsin or Florida or Georgia or Michigan or Ohio or Virginia or Pennsylvania or Delaware or Vermont or New Hampshire or Maine or Utah or Idaho or Montana or New Mexico or South Dakota or Nebraska or Kansas or Oklahoma or Iowa or Arkansas or Louisiana or Mississippi or Alabama or Tennessee or Kentucky or Indiana or South Carolina or North Carolina or West Virginia
$101k-$204k/yr RemoteFull Time
Mercury Insurance
Mercury InsuranceNYSE: MCY: Public U.S. insurer providing automobile, homeowners, commercial, renters, and mechanical-protection coverage through independent agents.
5+ YOEBachelor's degree and 5+ years in customer experience design, agency operations, or experience management. Requires P+C insurance experience, executive influence, project management, journey mapping, and analytical skills.
Medallia, Qualtrics, InMoment, Forsta, AMS360, EZLynx
2mo
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Senior Specialist, Investor Services Operations
Boston, Massachusetts, United States
OnsiteFull Time
BNY
BNYNYSE: BNY: A global financial services platform at the heart of the world's capital markets.
3+ YOEBachelor's or equivalent required; 3+ years experience preferred; transfer agency operations, project management, client engagement, risk controls, and data analysis experience preferred.
2w
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Ads Package Project Manager
New York City or Los Angeles or California or Colorado or Cleveland or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$38-$67/hr OnsiteContract
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
3+ YOEBachelor's degree or equivalent experience; 3–6 years in project management, marketing operations, or campaign execution; 2+ years in agency, media, or social media environments; strong multitasking and problem-solving skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, TikTok
1w
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Personal Lines Account Manager
New York or New Jersey or Massachusetts or Pennsylvania or Connecticut or Grandview Heights or Grand Rapids or Pittsburgh or Valhalla or United States
$45k-$80k/yr OnsiteFull Time
Acrisure
Acrisure: Global fintech and insurance services firm.
2+ YOEActive property and casualty license, 2+ years of personal lines or account management experience, strong communication and organization skills, and proficiency with Applied Epic or similar agency management systems preferred.
Applied Epic, Employee Assistance Program (EAP), Calm, Health Savings Account (HSA), Flexible Spending Account (FSA)
2w
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Senior Account Manager, Med Affairs
United States or New York City or Boston or Chicago or Carmel or San Francisco
$95k-$110k/yr HybridFull Time
Real Chemistry
Real Chemistry: Private healthcare communications and analytics services firm serving life sciences and healthcare companies.
4+ YOERequires 4–5+ years in healthcare agency client services with medical affairs, publications, or medical information experience; BA or equivalent experience; strong organization, communication, financial, and project management skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Veeva, iEnvision
3w
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Personal Lines Regional Manager (Insurance)
Woburn, Massachusetts, United States
$88k-$118k/yr OnsiteFull Time
Salem Five Insurance Agency
Salem Five Insurance Agency: Bank-owned insurance agency serving households and businesses with personal and commercial coverage in Massachusetts.
7+ YOE7+ Mgmt7+ years personal lines management experience, MA P&C license, bachelor’s degree or equivalent experience preferred, CPCU/CIC preferred, valid driver’s license, Microsoft Office and agency system experience.
Microsoft Word, Microsoft Excel, EPIC, Applied Agency Management System
3w
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Assistant Account Manager
Wilmington, Massachusetts, United States
$20-$31/hr HybridFull Time
HUB International
HUB International: Global insurance brokerage providing risk management and financial services.
High school diploma or equivalent and less than one year of relevant experience. Requires insurance support experience, Microsoft Office and agency management system proficiency, strong customer service, communication, organization, and problem-solving skills.
Microsoft Office, Acord
2w
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Commercial Lines Account Manager
Swansea, Massachusetts, United States
$61k-$98k/yr HybridFull Time
BayCoast Insurance
BayCoast Insurance: BayCoast Bank-owned independent insurance agency serving consumers and businesses with personal and commercial coverage.
Commercial insurance coverage, rating, and underwriting knowledge; strong communication, organization, and detail skills; agency management system and Microsoft Office proficiency; Massachusetts property and casualty license required or obtainable before hire.
Applied Epic, Microsoft Office
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Analyst, Agency Lending International Trading
Boston, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
National Financial Services LLC
National Financial Services LLC: Wholly owned Fidelity broker-dealer providing brokerage, clearing, custody, financing, and execution services to investors and other broker-dealers.
1+ YOESeries 7 and 63 licenses, 1–3 years of financial markets experience, securities lending and operational workflow experience, strong interpersonal and relationship management skills.
2w
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Analyst, Agency Lending International Trading
Boston, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
1+ YOERequires Series 7 and 63 licenses and 1–3 years of financial markets experience. Securities lending, operational workflows, international equities, relationship management, and trading knowledge preferred.
2w
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Analyst, Agency Lending International Trading
Boston, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
National Financial Services LLC
National Financial Services LLC: Wholly owned Fidelity broker-dealer providing brokerage, clearing, custody, financing, and execution services to investors and other broker-dealers.
1+ YOERequires Series 7 and 63 licenses, 1–3 years of financial markets experience, securities lending and operational workflow knowledge, equity trading understanding, and strong relationship management skills.